Robert Half is currently seeking candidates with Customer Service skills for an Inbound/ Outbound call center representative, for one of our fortune 500 and 1000 healthcare clients in the Corona, CA area.
The Inbound/Outbound representative will be responsible for but not limited to:
Placing outbound calls regarding account status, complaints and etc.
Direct calls for further problem resolution
Handling large clients and more difficult situations
Respond to member/customer service, information or product inquiries
If you are interested in this role please send your resumes to Tangela.Hines@Roberthalf.com/
In addition to the above stated day to day duties, the Inbound/Outbound representative will need to meet the following requirements:
Two (2) years of customer service experience required; Four (4) years experience preferred.
High School diploma or GED required.
Minimum typing speed of 30 WPM
Excellent written and verbal communication skills.
Demonstrated analytical and problem-solving skills.
Basic knowledge of computer systems required.
Ability to read and respond clearly, effectively and briefly.
Ability to think critically and problem solve.
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.
Apply for this job now or contact us today at 888.490.4154 for additional information.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.
Salary: $18.00 - $20.91 / Hourly
Location: Corona, CA
Date Posted: September 5, 2019
Employment Type: Temporary
Job Reference: 04720-9502164096
Staffing Area: OfficeTeam