Join Our Team as a Customer Service Representative!
OfficeTeam is seeking an articulate, highly-skilled Customer Service Representative in the growing Wholesale Distribution - Dur Goods industry. Do you enjoy forming new relationships every day? This may be a great fit for your next career move. This role will be situated in a challenging and dynamic environment. This Customer Service Representative job is short-term temporary-to-full-time, and located in Wheat Ridge, Colorado.
- Receive and send written business correspondence
- By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers
- Manage and place incoming telephone calls
- Deliver outstanding, friendly customer service in a timely fashion
- Supportive, positive attitude with a detail oriented demeanour applied to all tasks
- Foundational knowledge of Customer Relationship Management (CRM) systems, e.g. ACT!, Highrise, and Insightly
- Excellent communication skills (written and verbal)
- Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement
- Excellent customer service and office administrative skills
- Comfort in pursuing resolutions to complicated customer inquiries using complex research methods
- Ability to use multiple computer systems, applications, and utilize search tools to find information
- Training & development experience desired
- Adeptness in Microsoft Excel
- Practical knowledge of Microsoft Word
- Microsoft Outlook experience preferred
- General familiarity with navigating basic office equipment and protocols
- Expertise in composing various kinds of correspondence
- Customer service experience
- Demonstrated knowledge of Salesforce.com
- Deep understanding of internet
- 2+ years' experience of proven performance in a goal-driven & customer-focused environment desired
- Demonstrated talents in communicating and interacting with clients/customers, both internal and external
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.
Apply for this job now or contact us today at 888.490.4154 for additional information.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.
Salary: $18.05 - $20.90 / Hourly
Location: WHEAT RIDGE, CO
Date Posted: September 4, 2019
Employment Type: Temporary
Job Reference: 00960-0011151174
Staffing Area: OfficeTeam