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Customer Service Representative

Robert Half Office Team Rockville, MD
  • Expired: September 02, 2019. Applications are no longer accepted.

Description
Customer Service Representative Openings!
Are you an articulate, highly-skilled Customer Representative looking to expand their career in the growing Manufacturing industry? Then you may be the candidate who OfficeTeam is looking for. Do you love building solid customer relationships? Then this position may be for you. This role will be situated in a challenging and dynamic environment. This could be the Rockville, Maryland Customer Service Representative position you're looking for, if you're available for a short-term temporary engagement.
Key responsibilities

  • Field and send written business correspondence
  • Organize and route incoming telephone calls
  • Provide accurate, friendly customer service in a timely fashion
  • Through your success in the role, you will support business development and client referral goals by actively cross-selling and referring customers
Requirements
  • 2+ years' experience of demonstrated performance in a goal-driven & customer-focused environment preferred
  • Proven computer skills
  • Familiarity with Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
  • Proven experience going the extra mile to solve complex customer inquiries via extensive research
  • Command of customer service
  • Call center experience
  • navigating basic office equipment and protocols experience
  • Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity
  • Supportive, positive attitude with a professional demeanour applied to all tasks
  • Strong customer service and office administrative skills
  • Strong communication skills, both verbally and in writing
  • Demonstrated ability to interact effectively with internal and external partners and clients/customers
  • Strong proficiency with Microsoft Office applications, specifically Word, Outlook and internet applications
We are looking for a service 'champion' who knows how to go the extra mile for individual customers and strives to deliver personalized, quality service in every interaction. If this aligns with your experience or career goals, don't hesitate to contact us today
If you are interested in this position, please send your resume to carly.mullen@officeteam.com.
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.
Apply for this job now or contact us today at 888.490.4154 for additional information.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.
By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.
Salary: DOE
Location: ROCKVILLE, MD
Date Posted: October 1, 2019
Employment Type: Temporary
Job Reference: 04540-0011192402
Staffing Area: OfficeTeam

Robert Half Office Team

Address

Rockville, MD
20851 USA