We're Seeking a Customer Service Representative!
OfficeTeam is seeking an articulate, highly-skilled Customer Service Representative. Do you love building solid customer relationships? Then this position may be for you. Expect this role to exist within a dynamic and fast-paced working environment. This short-term temporary-to-full-time Customer Service Representative position could be for you, if you're available to work in Christiansburg, Virginia.
- Contribute accurate, friendly customer service in a timely fashion
- You will likely support business development and client referral goals by actively cross-selling and referring customers
- Field and send written business correspondence
- Handle incoming telephone calls
- Microsoft Excel experience required
- Solid understanding of customer service
- Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
- Customer service and office administrative skills
- 1+ years of past relevant experience
- Excellent written, verbal and social communication skills highly desired
- Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers
- Demonstrated experience performing extensive research to resolve complex customer inquiries
- Creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement
- success driven attitude and an engaging businesslike approach
- Ability to use multiple computer systems, applications, and utilize search tools to find information
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.
Apply for this job now or contact us today at 888.490.4154 for additional information.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.
Salary: $13.30 - $14.00 / Hourly
Location: Christiansburg, VA
Date Posted: August 21, 2019
Employment Type: Temporary
Job Reference: 03210-0011131291
Staffing Area: OfficeTeam