Seeking Customer Service Representatives!
OfficeTeam is looking for a Customer Service Representative with a distinct skill set to expand their career. Do you want to apply your outgoing personality to further the benefit of a valuable business? This is the opportunity for you. This position will operate in a fast-paced and dynamic environment. This long-term temporary-to-full-time Customer Service Representative position could be for you, if you're available to work in Belcamp, Maryland.
- Give exceptional customer service in a timely fashion
- Manage the fielding and sending of important written business correspondence
- Manage incoming telephone calls
- By being successful in your role, you will facilitate business development and client referral goals by actively cross-selling and referring customers
- Must have experience in manufacturing industry
- Advanced knowledge in computer software programs and office equipment
- success driven attitude and an engaging businesslike approach
- Customer service and office administrative skills
- Eager problem-solver who listens for customer cues and actively resolves problems with grace and integrity
- 2+ years' experience with performing in a goal-driven & customer-focused environment preferred
- Ability to effectively interact, verbally and in writing
- Well-founded grasp of account management
- Customer service experience
- Solid understanding of Transportation Logistics
- Strong familiarity with Distribution Agreements
- Logistics & distribution experience preferred
- Expertise in Transportation Services
- Proven knowledge of Microsoft Office
- Comfort in pursuing resolutions to complicated customer inquiries using complex research methods
- Solid understanding of Customer Relationship Management (CRM) systems, e.g. ACT!, Illustrator, Highrise, and Insightly
- Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.
Apply for this job now or contact us today at 888.490.4154 for additional information.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.
Salary: $17.10 - $19.80 / Hourly
Location: BELCAMP, MD
Date Posted: October 9, 2019
Employment Type: Temporary
Job Reference: 02010-0011205285
Staffing Area: OfficeTeam