Opportunities for a Credentialing Specialist/Customer Service Representative!
OfficeTeam has an excellent career opportunity for an articulate, highly-skilled Credentialing Specialist/Customer Service Representative. Are you someone who loves creating durable and productive customer relationships? Then this may be the role for you. Expect this role to exist within a dynamic and fast-paced working environment.
If you're looking for work in West Reading, Pennsylvania and can work a temporary to full-time position, this could be the Credentialing Specialist/Customer Service Representative opportunity for you!
Your responsibilities in this role
- Manage the fielding and sending of important written business correspondence
- Manage and place incoming telephone calls
- Demonstrates efficiency and accuracy in providing contracted payers and networks with all the necessary information needed in the initial onboarding/credentialing and ongoing recredentialing processes.
- Functions in the enrollment process.
- Must scan documents, research credentials, make phone calls, enter data in Excel or databases
- Generates and maintains records and demonstrates efficiency and accuracy in the credentialing and recredentialing of network providers.
Requirements Of the Position
- A consistently positive approach to your work that is rooted in a businesslike professionalism
- Proficient with computers and technology platforms
- Strong technical skills including proficiency with Microsoft Office
- Demonstrated talents in communicating and interacting with clients/customers, both internal and external
- 2+ years' experience of proven performance
- Experience performing extensive research to resolve complex customer inquiries
- Excellent oral and written communication skills
- Strong customer service and office administrative skills
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.
Apply for this job now or contact us today at 888.490.4154 for additional information.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.
Salary: $15.00 - $19.00 / Hourly
Location: West Reading, PA
Date Posted: November 5, 2019
Employment Type: Temporary
Job Reference: 03770-9502285515
Staffing Area: OfficeTeam