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Bi-Langual Customer Service Representative

Robert Half Office Team Wheeling, IL
  • Expired: October 19, 2019. Applications are no longer accepted.

OfficeTeam is looking for a strong Customer Service Representative for a temporary-to-hire position here in Wheeling, Illinois! This is a full time opportunity and a great company to grow and expand your customer service skills.
Duties will include:

  • Field inbound calls from customers to take their orders and answer their questions
  • Respond to inbound emails from customers to take orders and answer questions
  • Make outbound calls to get delivery information from carriers
  • Enter orders accurately into system
  • Coordinate appointments between carriers and dock for pickup, and schedule delivery with customers
  • Get customer info to complete new customer forms
  • Must be bilingual in Spanish!
If you are interested in this bilingual Customer Service position, please email your resume directly to
  • Bilingual in Spanish is preferred
  • Microsoft Office knowledge required
  • Ability to exude confidence, knowledge, and empathy when interacting with internal and external partners and clients/customers
  • Ability to recognize, evaluate, and resolve problems effectively
  • No stranger to performing extensive research to resolve complex customer inquiries
  • Customer service and office administrative skills
  • Proficient with diversified computer software and systems
  • Excellent written/verbal communication and organizational skills
  • Familiarity with Customer Relationship Management (CRM) and ERP systems
  • Supportive, positive attitude with a professional demeanour applied to all tasks
  • 2+ years of past relevant experience
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.
Apply for this job now or contact us today at 888.490.4154 for additional information.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
2019 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.
By clicking 'Apply Now' you are agreeing to Robert Half Terms of Use.
Salary: $17.00 - $18.00 / Hourly
Location: Wheeling, IL
Date Posted: October 17, 2019
Employment Type: Temporary
Job Reference: 01330-9502249079
Staffing Area: OfficeTeam

Robert Half Office Team


Wheeling, IL
60090 USA