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IT Support Specialist

RiverPoint Fresno, CA

  • Expired: over a month ago. Applications are no longer accepted.
Job Description

IT Support Technician


RiverPoint Group is looking for a skilled IT Support Technician to provide part-time support for our client with two locations in both Fresno, CA and Patterson, CA. Ideally, we are looking for someone willing to work on of both locations one days a week.  This is an ongoing need but does require an individual committed to the work schedule. Local candidate are only being considered.


Responsibilities include:

  • Monitoring of the IT ticket system for tracking IT demand

  • Run checklists, check the list of open tickets, engage with users of open tickets. Proactive approach, don't wait for things to go wrong, prevent the fire from starting.

  • Performing eyes and hand support from direction of our service providers

  • Performing tasks under the supervision of our North American (NAM) Service Delivery Manager

  • Change backups tapes

  • Prepare documentation and general topology maps of IT systems

  • Close collaboration with other IT On Site Services NAM team members

  • Install and configure new computers


Required Skills: MS Windows, AD, Windows Deployment, familiarity with Dell Computers



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RiverPoint

Address

Fresno, CA
USA

Industry

Technology

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