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Customer Service/Administrative Support

RiverCity Print and Imaging
North Little Rock, AR
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Customer Service / Administrative Support

“Successful people are always looking for opportunities to help others.”- Brian Tracy

Do you constantly seek out opportunities to help others? Are you looking to grow your career in the marketing and communications industry? If so, your path to success could begin today!

RiverCity Print & Imaging is a full-service graphics communication company seeking a friendly, self-motivated individual who will help our customers promote their businesses as well as support our sales team by managing many of our sales procedures. We are honored to have held strong roots within the community for over 40 years and pride ourselves on being a complete source for our clients' communication needs.

Working alongside the Sales staff to assist in our sales efforts, the Customer Service / Administrative Support person will:

  • Assist customers in person, by telephone, and online to ensure that their needs are being met.
  • Manage a number of the RiverCity sales procedures including our Purchase Order protocol and vendor coordination.
  • Work with the Sales staff to promote RiverCity through Social Media, Direct Mail and Events.

We are a small, close-knit staff who love what we do and enjoy coming into work each day. We are looking for an enthusiastic, open-minded individual who is ready and willing to work hard to promote companies and brands they can believe in and fully support.

Some personal attributes we are looking for in this hire include:

  • Friendly, outgoing personality
  • Creative problem-solver
  • Articulate with impeccable communication skills
  • Self-motivated (we don’t want to babysit)
  • Highly organized
  • Strong computer skills
  • Focused, driven, and ambitious


  • Work with customers to prepare quote requests and orders for printing, signage, apparel and promotional product projects
  • Developing long lasting relationships with prospects through phone calls, email and personal interaction
  • Provide customer support in person, on the phone, online, or by email
  • Manage a number of the RiverCity sales procedures including our Purchase Order protocol and vendor coordination.
  • Maintain an orderly work area


  • At least two years of experience in sales or customer service, preferably in the printing / copy, signage or promotional products industry
  • Ability to cross-sell/upsell
  • Good communication skills, both in person and over the phone
  • Strong Knowledge of MS Office (Word, Excel and PowerPoint). Knowledge of InDesign a plus
  • Proficient computer and internet skills, leading Social Media platforms and email
  • Strong organization skills, able to multi-task, and can manage time to meet frequently changing deadlines in a fast-paced environment
  • Be highly interested in a career within sales/marketing/communications
  • Have strong organizational and time management skills
  • Be responsible, organized and detail oriented
  • Be driven, ambitious, and eager to learn from hands-on-experience
  • Be able to communicate effectively, both verbally and written
  • Be able to work with a variety of different personalities in a fast-paced environment

At RiverCity Print & Imaging, We Make It Happen. If you think you have what it takes to join our team, apply today!

Job Type: Full-time


Company Description
PRINT, PROMOS, SIGNAGE and APPAREL are the 4 offerings at RiverCity Print and Imaging. We utilize state-of-the-art technology in all aspects of our business. By doing so, we’re able to provide a seemingly endless array of services to meet your needs. We’ll work with you every step of the way on every project, as we strive to understand your business and your message. Whether you’re looking to improve your marketing programs, develop a new direct mail campaign, create promotional products for your next event or outfit your team with corporate apparel, RiverCity Print and Imaging can make it happen!

RiverCity Print and Imaging


7691 Northshore Place

North Little Rock, AR