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Client Service Representative

River Road Veterinary Hospital Andover ,MA
  • Posted: over a month ago
  • Full-Time
  • Benefits: 401k, dental, life_insurance, medical, vision
Job Description

We are seeking a Client Service Representative to join our team! You will be responsible for helping clients and their pets by providing product and service information.  If interested please contact Julie Ratte, Pet Nurse Director at jratte@rrvh.us

Responsibilities:

  • Handle client inquiries and complaints
  • Provide information about the products and services
  • Troubleshoot and resolve product issues and concerns
  • Document and update client records based on interactions

Qualifications:

  • Previous experience in veterinary hospital, customer service, or other related fields
  • Ability to build rapport with clients
  • Ability to prioritize and multitask
  • Positive and professional demeanor
  • Excellent written and verbal communication skills
Company Description
River Road Veterinary Hospital's primary focus is to provide exceptional medical and surgical care for cats, dogs and exotic pets. As a smaller practice, River Road is able to provide the personal attention to unique concerns of each pet owner. It is important to us that our facility is seen as a friendly atmosphere where our veterinarians are able to create a bond between the pet's owner and the pets themselves.

RRVH was founded by two local veterinarians, Drs. Tracie and George Fountas, who believe that a collaborative style of veterinary practice provides the best care for the pets. By routinely utilizing the expertise of specialists, including radiologists, internists, cardiologists and our board certified surgeon on a visiting basis, rather then permanent staffing, we are able to provide advanced medicine and surgery at a competitive price in a familiar setting. This may include having our board certified surgeon visit the hospital to complete advanced surgery, the cardiologist visit to perform an echocardiogram or our radiologist evaluating your pets radiographs.

River Road Veterinary Hospital

River Road Veterinary Hospital's primary focus is to provide exceptional medical and surgical care for cats, dogs and exotic pets. As a smaller practice, River Road is able to provide the personal attention to unique concerns of each pet owner. It is important to us that our facility is seen as a friendly atmosphere where our veterinarians are able to create a bond between the pet's owner and the pets themselves. RRVH was founded by two local veterinarians, Drs. Tracie and George Fountas, who believe that a collaborative style of veterinary practice provides the best care for the pets. By routinely utilizing the expertise of specialists, including radiologists, internists, cardiologists and our board certified surgeon on a visiting basis, rather then permanent staffing, we are able to provide advanced medicine and surgery at a competitive price in a familiar setting. This may include having our board certified surgeon visit the hospital to complete advanced surgery, the cardiologist visit to perform an echocardiogram or our radiologist evaluating your pets radiographs.

Address

176 River Rd. Andover MA 01810
Andover, MA
USA

Website

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