System Consultant

Proven Leadership, Hard Work and Innovation Alive and Well in North America

Rittal North America has built a strong tradition of innovation and takes pride in a progressive approach to engineering. We design and manufacture the world's leading industrial and IT enclosures, racks, and accessories, including high efficiency, high-density power management, and climate control systems for industrial, data center, outdoor and hybrid applications.

As a System Consultant, you provide technical support and solutions to sales team and customers from pre-sale through installation and implementation. Analyze customer requirements and illustrate how company solutions can provide value and support their organization. Configure technical solutions for customers and ensure successful customer integration. Answer client questions on product functionality and usage and solve sales support problems. Provide technical consultation and knowledge transfer with sales staff/trainers/product support.

Primary Activities/Duties/Competencies:

• Support the field sales and system consultant teams including technical application support, documentation, BOM's and drawings, detailed specifications
• Support with application help and support including supply drawings and cut sheets, technical and test data and other technical documentation requiring organizational approval or specified.
• Provide communication to the sales organization, as well as essential internal customers.
• Provide support establish Rittal as the default provider for cabinets, climate control and IA products.

• Thermal calculations for climate control opportunities that have clearly defined criteria
• Assisting in thermal audits as needed.
• Creation of conceptual assembly and modification drawings using Configurators, CAD, Inventor, EPLAN (simple configurations).

Knowledge & Experience:

• 4-year Degree in Engineering, Mechanical or Industrial studies or equivalent experience required.
• 2-3 years electrical or mechanical engineering background preferred.
• Ability to read, create drawings and product cuts, proficient with CAD.
• Minimum 1-3 years prior experience as a System Consultant, Sales Engineer, Sales Applications Engineer
• Working knowledge of Microsoft Outlook, Word, Excel, and PowerPoint.

If you require reasonable accommodation for any part of the application or hiring process due to a disability, you may contact the company's Human Resources Department at (937) 399-0500.

This option is reserved for individuals who require accommodation due to a disability.

Rittal North America LLC is proud to be an affirmative action/equal opportunity employer. EOE, including Disability/Vets.