Skip to Main Content
← Back to Jobs

CRR - Client Relations Representative

Risk Assurance Partners Delray Beach, FL
  • Posted: over a month ago
  • $32,000 to $37,000 Annually
  • Full-Time
  • Benefits: Vision, Medical, 401k, Dental

Requirements:

· 4 Years minimum work experience in a customer facing role

· Minimum of Associates Degree from an accredited college/ (additional work experience in a Furniture Retail Environment can be substituted)

  • Demonstrated analytical skills
  • Demonstrated communication skills
  • Proficiency with Microsoft Word, Excel, PowerPoint and Outlook
  • Strong ability to use Internet Research Tools and CRM applications
  • Good people skills, ability to connect well with others
  • Some overnight travel (minimal)

General Job Description:

  • Oversee portfolio of assigned dealers within a set region
  • Lead on-boarding process for new dealers within region
  • Build positive long-term & trusting business relationships with dealers
  • Positively influence dealers Protection Plan Sales performance
  • Analyze data to identify growth opportunities and challenges, and present possible solutions
  • Create monthly customer performance progress reports utilizing internal and external data
  • Communicate with dealers, as directed
  • Participate in dealer on-site visits as needed/directed
  • Uncover & assist call center team with escalated service issues
  • Deescalate dealer issues and resolve situation
  • Manage dealer profile, including pricing, programs, data accuracy within our CRM

Other Skills Needed:

  • Comfortable presenting to individuals via F2F or video conferencing
  • Excellent written and verbal communication skills
  • Ability to identify best practices within job functions
  • Entrepreneurial attitude, leadership ability and ability to be a team player at all levels
  • Ability to work in a fast-paced environment and learn quickly
  • Strong analytical and problem-solving skills
  • Excellent organizational and time management skills
  • Desire to take on more responsibility and advance

What we offer:

RAP offers a unique opportunity for driven professionals to work in a team-oriented environment where your ideas and efforts will drive meaningful results. Company benefits include: Health, Dental & Eye Insurance, Life Insurance, Health/Dependent Savings Account & and 401K, and earned PTO time, after probation period.

Risk Assurance Partners

Why Work Here?

Fast growing company with lots of opportunities for growth.

Risk Assurance Partners, LLC is a fast-growing financial services company specialized in Aftermarket Furniture Warranty Programs, and the leading provider of Reinsurance Furniture Warranty Programs in the United States. In addition to offering a wide range of turnkey warranty programs, we provide financial, technology and business intelligence solutions to furniture retailers. We are headquartered in Delray Beach, FL, and maintain our Regional Sales office in Orlando, FL and Ft. Worth, TX. Company details Website http://www.raptns.com/ Headquarters DELRAY BEACH, Florida Company size 50-70 employees

Address

1615 S. Congress Ave, Suite # 104, Delray Beach, FL 33445
Delray Beach, FL
USA

Website

What email should the hiring manager reach you at?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.

What email should we contact you at once we get salary info from the hiring manager?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.

Our qualification feature is only available to registered members - what email address would you like for us to keep on file?

By clicking the button above, I agree to the ZipRecruiter Terms of Use and acknowledge I have read the Privacy Policy, and agree to receive email job alerts.