We are seeking a Customer Service Sales Rep to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.
- Handle customer inquiries and complaints
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services
- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills
WE SPECIALIZE IN 4 AREAS:
1) Customer acquisition and retention. We have acquired and retained hundreds of thousands of customers for our clients with our personal and relational system.
2) Leadership and strategic consultation for our network of offices nationally.
3) Coaching and developing young professionals to become future leaders in businesses and communities.
4) Giving back to our community through philanthropic events
By focusing our efforts on an interpersonal relationship based marketing and sales approach, we are able to bring our clients life-long customers with increased name brand recognition and high levels of customer loyalty. We maintain top customer satisfaction recognition by treating customers as if they are our own. Our approach to direct marketing is able to reach 99.9% of our clients’ target market.