Termite Inspection Technician

Termite Inspection Technician

Position Summary

Working in professional pest management is so much more than controlling pest problems. Our focus has always been on building relationships with customers and educating them about how our pest management solutions work to reduce the pest problems in their homes or businesses. You don't need any prior experience – Rigo Pest Prevention offers comprehensive training programs that incorporate one-on-one mentorship and on-the-job learning to ensure you have all the knowledge necessary to perform the job well. When you are ready, you will be required to successfully pass a state certification exam. Most technicians pass on the first or second attempt. At Rigo Pest technicians will be expected to conduct inspections and present correction strategies through detailed reports by applying various products and know-how. Our technicians pride themselves on effective communication with office personnel, real estate agents, and customers to ensure top-quality customer service.

Education

A high school diploma or G.E.D., good communication skills, a stable work history, and a genuine desire to learn the pest control business.

Primary responsibilities

·       Perform termite inspections on residential and commercial properties

·       Generate reports that are accurate and meet all Arizona State WDO report requirements

·       Create repair and treatment proposals with accurate estimates of job scope and cost

·       Be the face of the company when interacting with customers and real estate agents

·       Coordinate efficiently and effectively with the Termite Inspection and Repair Scheduler

·       Build positive and build high-quality relationships with customers

Requirements

·       Knowledge and experience with construction materials, techniques, and elements

·       Positive attitude and team player

·       Excellent written and spoken communication skills

·       Comfortable working in confined spaces, on ladders, and 2nd story homes/buildings

·       Able to work wearing a respirator

·       Active Driver’s License & Clean DMV

·       Able to pass Drug and Background Check

·       Reliable and dependable to show up for scheduled work

Successful Technicians have the capacity to excel in the following areas:

Customer Relations

Technicians represent the company when he is working at a customer’s location. He must be polite, professional, and friendly. Customers are sometimes distressed by their pest problems or upset because a prior treatment failed to eliminate the pest. Technicians must be courteous, tactful, and clear as they communicate pest management solutions to customers.

Teamwork

Technicians work as a team, treating each other with respect and putting the needs of the team over their own. Technicians need to be flexible and anticipate their schedules could be interrupted if management determines help is needed elsewhere.  Friendly, respectful communication is a must to ensure effective teamwork. 

Attention to Detail

Technicians must pay careful attention to details. Some infestations leave only slight signs that can be observed without extensive intrusion. Chemicals and products need to be handled and applied with care. Technicians must submit a report to their customers and obtain a record for employers detailing the chemicals used and where they were applied.

Physical Abilities
Technicians are physically active for much of their workday, with frequent walking, climbing, kneeling, stooping, and crawling. Work may be performed outdoors, subjecting the technician to temperature extremes. Pest control technicians need both physical strength and stamina.

Reasoning Skills:

To complete a job successfully, the technician must first identify the type of pest, conditions conducive to pest activity, and the best method to eliminate it. Physical evidence is sometimes hard to detect. Based on available clues, the technician must apply logic to decide which pest is present. If more than one treatment option exists, he must determine which method is best for the particular circumstances. Technicians must also evaluate potential costs and damages weighed against potential benefits.

Driving Skills

Typically, technicians must drive from customer to customer, often in a truck bearing special equipment and chemicals. Technicians need to maintain a clean driving record and practice safe driving skills in order to maintain to keep themselves and those around them safe.