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Bilingual Customer Service Representative (Spanish/English)

RightStone El Paso ,TX
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

We are hiring for a Bilingual Customer Service Representative (Spanish English). The Customer Service Representative will work in a 1-year contract and will be based in El Paso Texas. Hurry and APPLY NOW

Responsibilities:

  • Answers incoming calls from customers to take orders, answer inquiries and questions, handle complaints, troubleshoot problems and provide information of a non-technical nature.

  • Responds to customer inquiries, provides customers with product and service information and processes orders, forms and applications.

  • May also make outboard service calls to potential customers.

  • Utilizes mechanized systems to initiate and complete service orders and handle customer requests.

  • Researches required information using available resources. Identifies and escalates priority issues and complaints.

  • Follows up customer calls where necessary.

  • Completes call logs and produces call reports.

  • May be required to work in one or multiple queues/skill sets over various customer contact channels.

  • May assist in training new employees

Qualifications:

  • Verbal and written communication skills, attention to detail, customer service skills and interpersonal skills.

  • Ability to work independently and manage one’s time.

  • Ability to accurately document and record customer/client information.

  • Previous experience with computer applications, such as MS Outlook or data entry software.

  • Under immediate supervision, works on a limited variety of straightforward jobs.

  • Works on assignments that are routine in nature, requiring moderate judgment.

  • Work is checked for errors.

  • Has little or no role in decision-making

  • High school diploma or GED preferred.

  • 0-2 years customer service-related experience required

Related Job Titles:

Account Adjuster, Account Manager, Account Representative, Adjustment Clerk, At Home Independent Call Center Agent, Automotive Service Advisor, Automotive Service Writer, Bill Adjuster, Call Center Representative, Claim Adjuster, Claim Agent, Claim Approver, Claim Clerk, Claim Processor, Claim Representative, Claim Taker, Claims Assistant, Claims Clerk, Claims Customer Service Representative, Clerical Adjudicator, Client Relations Specialist, Client Services Representative, Client Support Professional, Commercial Lines Account Manager, Compensation Adjuster, Complaint Adjuster, Complaint Clerk, Customer Advocate, Customer Care Representative (CCR), Customer Care Specialist, Customer Complaint Clerk, Customer Contact Specialist, Customer Relations Representative, Customer Service Agent, Customer Service Assistant, Customer Service Associate, Customer Service Clerk, Customer Service Consultant, Customer Service Coordinator, Customer Service Officer, Customer Service Representative (Customer Service Rep), Customer Service Specialist, Customer Support Executive, Customer Support Manager, Field Service Representative, Film Replacement Orderer, Gas Distribution and Emergency Clerk, Hub Associate, Inbound Customer Service Representative, Lineman Service or Work Dispatcher, Lost and Found Clerk, Member Services Representative, Membership Coordinator, Merchandise Complaint Adjuster, Passenger Relations Representative, Phone Representative, Policyholder Information Clerk, Product Support Specialist, Return Clerk, Return-to-Factory Clerk, Sales Facilitator, Service Advocate Contact, Service Writer, Telephone Service Adviser, Tire Adjuster, Trouble Clerk, Utilities Customer Service Representative, Utility Bill Complaints Investigator, Verifying Specialist, Warranty Administrator, Warranty Clerk, Warranty Manager

Company Description

RightStone is a strategic partner that works with our clients to place the highest caliber of talent for a wide range of industries and skill sets. For over 23 years RightStone has assisted organizations in attracting, recruiting, and placing qualified candidates quickly for contract, contract to hire, and direct hire opportunities. The right candidates are the most critical aspect of who RightStone is. If you are that candidate, we are interested in speaking with you!

Company Description
RightStone is a multi-divisional staffing company that has provided a People Focused, Client Driven, and Market Aware foundation to the ever-growing hiring ecosystem since 1996. As a member of the CSSI Family of Companies we provide focused Centers of Excellence both in Technical Staffing and National Recruitment Services. RightStone is the right choice. If you are looking for your next work home or to staff your department – WE ARE ON IT!

RightStone’s Excellence Centered approach to contract, contract to hire, and direct hire services across the CONUS is backed by industry leading processes. Processes that steer Candidate Engagement and Client Serving to Success.

Candidate Engagement Center of Excellence: Powered by skilled recruiters and human resources professionals, RightStone engages candidates and employees at multiple levels. Bringing the benefits of our strategic partnerships along with best in class support to our people means one thing – Our people are the critical aspect of our business!

Client Servicing and Delivery Center of Excellence: RightStone’s account professionals and operations teams bring measurable value to our client’s hiring needs. Through controllable workflows, focused and scalable delivery models, and adaptable labor desk coordination we bring a transactional dialog that truly speaks to our clients. Our dedicated focus to our clients brings our most valuable asset to them – Our people!

RightStone

RightStone is a multi-divisional staffing company that has provided a People Focused, Client Driven, and Market Aware foundation to the ever-growing hiring ecosystem since 1996. As a member of the CSSI Family of Companies we provide focused Centers of Excellence both in Technical Staffing and National Recruitment Services. RightStone is the right choice. If you are looking for your next work home or to staff your department – WE ARE ON IT! RightStone’s Excellence Centered approach to contract, contract to hire, and direct hire services across the CONUS is backed by industry leading processes. Processes that steer Candidate Engagement and Client Serving to Success. Candidate Engagement Center of Excellence: Powered by skilled recruiters and human resources professionals, RightStone engages candidates and employees at multiple levels. Bringing the benefits of our strategic partnerships along with best in class support to our people means one thing – Our people are the critical aspect of our business! Client Servicing and Delivery Center of Excellence: RightStone’s account professionals and operations teams bring measurable value to our client’s hiring needs. Through controllable workflows, focused and scalable delivery models, and adaptable labor desk coordination we bring a transactional dialog that truly speaks to our clients. Our dedicated focus to our clients brings our most valuable asset to them – Our people!

Address

El Paso, TX
79912 USA

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