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After Hours Coordinator

Right at Home Metro Little Rock, AR Little Rock, AR

  • Expired: over a month ago. Applications are no longer accepted.
Job Description
Are you looking for a challenging role that allows development opportunities while improving the quality of life for those you serve? Are you passionate about person-centered care and committed to creating extraordinary care experiences for clients and families? If so, Right at Home has the opportunity for you!

We are a locally owned home care business that has an exceptional culture, and we are looking for great talent who can work in a fast paced environment; who have exceptional skills in communication, organization and making decisions; and who are people persons!

The After Hours Coordinator handles client and employee scheduling issues which occur outside of normal office hours.  ESSENTIAL FUNCTIONS

• Receives after hours telephone calls taking inquiries and requests for staff from client facilities or messages using good telephone technique.  • Takes initial homecare information per company policy securing all needed information.  • Under the direction of the Staffing Coordinator, schedules after hours open shifts with appropriate associates, making all follow through calls necessary to produce an effective, smooth flowing schedule. 

• Forwards after hours calls of a clinical or emergency nature to the Nurse Care Manager.  • Maintains a log of all telephone communications.  • Gives verbal report to the office by at least 8:00 a.m. next business day regarding on-call activities.  • Attends appropriate office meetings.  • Performs other duties assigned by the Staffing Coordinator and Nurse Care Manager.  NON-ESSENTIAL FUNCTIONS• Assist in other general clerical duties.  • Fill in as in-office coordinator in emergency situations.   EDUCATION / SKILLS / ABILITIES / AVAILABILITY • High School graduate or equivalent. 

•CNA, MA or LPN license preferred. Home Care experience a plus.    • Basic computer skills and organizational abilities.  • Knowledge of common medical terminology.  • Experience with scheduling/staffing preferred.   

• Interpersonal relations abilities.  • Read, write, speak, and understand English as needed for the job.  • Must be available for work outside of normal office hours.  WORKING ENVIRONMENTWill work out of own home when on-call. Occasional office work. Must be available by phone (with access to phone and internet) during on-call hours.

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Right at Home Franchising Corporate.

Right at Home Metro Little Rock, AR

Address

Little Rock, AR
72223 USA

Industry

Business

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