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Customer Service Representative at a Top Insurance Agency
Richard So-Farmers Insurance Agency Santa Clara, CA

Customer Service Representative at a Top Insurance Agency

Richard So-Farmers Insurance Agency
Santa Clara, CA
  • $18 to $25 Hourly
  • Medical , Paid Time Off , Life Insurance
  • Full-Time
Job Description

Our agency is expanding and we are looking to hire the right individual to join our outstanding team. We are currently seeking to fulfill a full-time position. Our Customer Service Representative will be responsible to provide exceptional customer service to our current clients and new prospects when they call in for assistance. They will also be responsible for marketing events, cold-calling new clients, past clients and warm leads.

If you enjoy helping others and are a compassionate, customer-focused individual, then apply to our insurance agency today! Our reputable insurance agency is looking for an exceptional insurance personal lines customer service representative to join our team. We pride ourselves on our outstanding insurance products and customer service.

**All applicants MUST complete an online assessment upon applying for this position to be further considered.**

  • Health Insurance
  • Paid Holidays
  • Base Salary with Commissions
  • Bonus Opportunities
  • Paid Time Off (PTO)
  • Weekends Off
  • Holidays Off
  • Hands-on Training
  • P&C and Life and Health License training

  • Make 50+ outbound calls per day.
  • Process customer policy change requests.
  • Answer incoming phone calls immediately.
  • Return all phone messages promptly.
  • Provide exceptional customer service.
  • Follow up with customers to assure satisfaction, respond to queries, solicit further sales, and solve or refer problems.
  • Presents and explains insurance policy options based upon prospective client needs and their personal goals.

  • Confident, self-starter who works well independently
  • Must have the ability to multi-task
  • Strong communication skills
  • Great customer service skills
  • Strong work ethic and leadership skills
  • No insurance experience required but must be willing to learn
  • A Property & Casualty license is preferred but will train good individual who is willing to obtain it. We will pay for your classes and requirements if you complete and pass within your 60 day probation period.


Richard So-Farmers Insurance Agency

Santa Clara, CA
95051 USA


Finance and Insurance

Posted date

Over a month ago

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