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Field Service Technician

RetroFit Technologies, Inc. Milford ,MA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Who We Are

Established in 1983, RetroFit Technologies is a privately-owned, full-service IT Managed Services company providing IT Security Solutions, End-User Help Desk, Professional Services and Field Services to small and medium-sized companies, as well as schools and local government.


The Field Service Technician is responsible for a broad scope of client facing operational support including installation, move, add, and change requests in supporting the IT infrastructure of our clients.
This position is also responsible for break/fix, implementation and support of desktop devices, applications, peripherals, network devices, and server platforms.

This is a client/end user facing position. It is important that candidates have the communication skills and experience in working with end-users, including the ability to translate technical ideas in terms that a non-technical user will be able to understand.

Qualifications-The ideal candidate for this position possesses:

• 2 - 4 years formal IT training or 3+ years equivalent experience
• A+ Certification
• Basic Server knowledge
• Advanced PC/desktop knowledge
• Application knowledge (MS Office, Outlook, etc.) is required.
• Valid driver’s license and vehicle

• Candidates must have troubleshooting skills (hardware/software) and Windows workstation and peripheral knowledge.
• Excellent verbal and written skills.
• Ability to deliver quality work on time and translate planning into action by following procedures
• Previous experience in a similar position is preferred.

Education: minimum requirement- Associate’s Degree (completed or in process)

Time Allocation

100% of time will be spent at client sites working on hardware repairs along with M/A/C and working with clients and end user

Job Type: Full-time


Company Description
RetroFit Technologies, Inc. was founded in 1983, with the goal of providing premier Technology Solutions to small and medium sized businesses in New England. We’re a leading Managed Services Provider (MSP) specializing in proactive Infrastructure Monitoring and Management, Back-up and Disaster Recovery, Onsite Support and Maintenance, as well as Hardware Procurement.

RetroFit Technologies, Inc.

Why Work Here?

Fantastic MSP company in the middle of a major growth trend that provides opportunities for growth!

Established in 1982, RetroFit Technologies is a privately-owned, full-service IT Managed Services company providing IT services to small and medium-sized companies as well as schools and local government entities. RetroFit takes responsibility for the support and requirements of our clients’ IT infrastructure and supports these environments using both internal capabilities and management of our strategic partners. Consistently awarded on both the Channel MSP 501 winner list for top managed service providers worldwide and CRN Pioneer 250, we made it again for 2020!


Milford, MA