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Commercial Sales Marketing Representative (CSMR)

Restoration Associates, LLC
Knoxville, TN
  • Posted: over a month ago
  • Full-Time
Job Description
Salary: $55k to $65k plus commissions

Do you love working with people and educating them?

Then, don’t miss your chance to join our Franchise as a new Commercial Sales Marketing Representative (CSMR). In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”!

Our franchise, SERVPRO® of West Knoxville | SERVPRO® of Oak Ridge | SERVPRO® of Northwest Knoxville | SERVPRO® of North Knoxville is seeking someone who is comfortable meeting new people, who has excellent communication skills, and who is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you should thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experienced in marketing to commercial prospects, truly enjoys providing superior service, loves taking ownership and exceeding sales goals. Are you highly dependable and excited about routinely exceeding expectations? Then, you may be our perfect hero!

As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate, with opportunity to learn and grow.


Primary Responsibilities:

  • Meet or exceed assigned sales quota by executing the sales cycle, setting up closing appointments, maintaining assigned commercial contact lists, participating in professional associations, providing lunch-and-learns, and promoting continuing education courses
  • Meet sales objectives by maintaining existing customer and building new customer relationships and by educating them on the reasons SERVPRO® is the best cleaning and restoration company in the world
  • Provide owners and marketing managers with one-on-one meetings (closing appointments) with commercial decision makers to encourage SERVPRO® referrals
  • Increase sales territory revenue by consistently achieving and exceeding sales territory goals

Position Requirements:

  • A minimum two years of progressively responsible commercial business-to-business sales experience
  • Experience with commercial sales and marketing within the service sector
  • Superb sales, customer service, administrative, verbal, and written communication skills
  • Strong business and financial background and process-and-results-driven attitude
  • Experience in the commercial cleaning and restoration or insurance industry is desired
  • Working knowledge of current business software technologies is required
  • Bachelor’s degree in marketing or business or equivalent experience
  • Ability to successfully complete a background check subject to applicable law

What we offer:

  • Paid vacation, sick leave and holiday pay
  • Insurance (health, vision, dental, life & supplemental) after eligibility time period
  • 401K with company match after eligibility time period

About SERVPRO and OUR Franchise:

  • SERVPRO is a nationally known and respected brand owned by the Blackstone Group 
  • SERVPRO is a recession-resistant industry that has continued to experience growth even during economic downturns 
  • SERVPRO is the leading restoration company in the industry, and Team Cuthbertson’s franchises are among the top performing in the country (top 20 out of 1700+)
  • Learn more about us here:  SERVPRO® of West Knoxville | SERVPRO® of Oak Ridge | SERVPRO® of Northwest Knoxville | SERVPRO® of North Knoxville
  • Checkout our YouTube - SERVPRO of West Knoxville channel for more information!
  • Our facility is located at 8609 Ball Camp Pike, Knoxville, TN 37931

***Upon submission of the application you will receive a confirmation email from BambooHR (please check your spam) which contains a required survey to be completed before we can begin your application review. ***

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

Restoration Associates, LLC


Knoxville, TN
37931 USA



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