General Manager

At Five Guys, our philosophy is simple: great burgers and fries, crafted in a clean restaurant run by a friendly staff. We are seeking a positive and enthusiastic General Manager to help our operation to achieve these goals. The ideal candidate will have 2+ years of management experience, preferably in restaurant management. They will also be self-motivated and passionate about leadership and hospitality. Multi-unit experience is a plus for this growing concept.

As a Five Guys General Manager, you will be responsible for developing and executing business plans, analyzing restaurant performance, and maximizing the financial performance of the restaurant.

Other responsibilities include:

• Maintaining an accurate plan of restaurant staffing needs, including interviewing and hiring candidates as necessary.
• Planning, implementing, and overseeing supervisory duties, including: discipline, training, performance reviews and terminations.
• Ensuring consistent, high-quality service and food preparation while adhering to company standards to increase sales and minimize costs.
• Demonstration of integrity in all areas, instilling trust and dependability amongst the staff while always working with a team mindset and from a place of respect.
• Providing a positive guest experience in all areas, including investigating and resolving complaints promptly and with the hopes of turning dissatisfied guests into regular customers.
• Completing job responsibilities and performance objectives in a timely manner per the restaurant’s standards. Performing other duties and responsibilities as required or as requested.

Benefits:

• Competitive Wages
• Attainable Quarterly Bonuses
• Paid Time Off
• 401k w/ employer match
• Employee Meals
• Growth Opportunities
• Monthly Health Insurance Contribution (for qualifying plans)

Requirements:

• At least 2 years of previous management experience. Restaurant management experience preferred.
• The ability to communicate effectively with employees and guests through both written and verbal communication. Bilingual skills are a plus.
• A valid driver’s license, proof of insurance, and a good driving record
• Basic knowledge of computers
• A phone and the ability to be contacted outside of normal operating hours, if necessary
• A desire to be hands-on and work in a fast-paced environment (this is not an office job)
• Positive, friendly, upbeat demeanor
• Proficiency for leadership and teamwork
• High sense of urgency
• High sense of integrity
• High standard of cleanliness
• Strong communication skills
• Enjoys staying busy in a fast-paced environment
• Desire for personal and professional growth
• Ability to lift 50 pounds at a time
• Ability to stand for 8 hours at a time
• ServSafe Certification is a plus
• Ability to work all operating shifts, including nights and weekends