Determines root cause and solution on retail technologies that include but are not limited to Point of Sale, Kitchen Display Systems, IP Phones, Wiring, Switches, and Routers. Maintains all stock and work-related supplies in an organized, professional and safe manner and audits serialized assets.
The Systems Administrator is responsible to implement, maintain, document, augment and upgrade the company's POS and Infrastructure Systems, which include but are not limited to Active Directory, Windows Server 2003, 2008/R2, 2012/R2, Exchange Server 2010, SQL Server, server hardware and server virtualization.
Qualifications, Skills and Experience:
•Experience with Wintel server platforms (Dell and/or HP preferred)
•MS Windows / Server 2008 / POS Ready 7
•Microsoft Office 365 Experience
•Solarwinds Orion experience or similar network/application monitoring software
•Excellent interpersonal skills supporting both a team environment and customer service
•Excellent communication- verbal and writtenExcellent time management and project skills
•Ability to multitask in a fast paced environment
•Strong attention to detail
•Goal oriented: ability to stay focused on creating winning results
•1+ years of hands-on field experience in telecommunications or other mechanical trade experience and working at various heights is preferred with the ability to climb ladders and stairs on a frequent basis.
•Candidates must be able to work flexible hours, including evenings, weekends, and holidays as required as is a valid state driver's license.
•Candidates must possess previous experience in desktop software installation and hardware set-up, home networking and the use and configuration of wireless devices.
•Restaurant experience or experience with Point of Sale Systems is a PLUS
•Microsoft, VMWare, or Cisco certification (MCSE, MCITP, MCSA, CCNA, etc)
•Associate or Bachelor's degree in related field is a PLUS
Key Tasks, Duties and Responsibilities:
•Active Directory/Exchange tasks including but not limited to: account creation/deactivation, mailbox creation/deletion, security and distribution group creation.
•Perform Windows server administration functions (e.g. Performance tuning, application of OS patches and service packs, driver updates).
•Installation of monthly Microsoft Security updates and hotfixes for servers using SCCM 2012 R2.
•Perform Standard break/fix replacement for failed components (e.g. disk drives, power supplies, etc.) as required.
•Build and deploy physical and virtual Windows servers as necessary.
•Maintain monitoring systems to insure that performance metrics collection is working and up to date with server inventory.
•Respond to any anomalies reported from monitoring software.
•Maintain equipment inventory of hardware assets.
•Monitor and troubleshoot D2D backup software to insure completion of nightly backups including daily reporting of backup completion status.
•Perform routine monitoring and operational checks on server and network infrastructure.
•Liaise with the Help Desk to provide systems level support in order to resolve/diagnosis issues.
•Utilize standard change control and security procedures to implement changes to hardware and software in the operational environment.
•Other duties as assigned by direct supervisor.
This position is based in Westchester County
50% Travel Required to Restaurants (Brooklyn, Bronx, Queens, Staten Island, Manhattan, Westchester and Rockland County)