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Customer Service Rep

ResourceMFG Oxnard, CA

  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Company in Oxnard looking to hire an experienced Customer Service Rep!

Customer Service (80%)

  • Answer telephone calls and assist customers.
  • Handle orders, complaints, and other inquiries.
  • Perform data entry when orders are completed or changed.
  • Process sales data and progress reports.
  • Follow up on sales leads.
  • Direct sales leads to appropriate member of sales team.
  • Answer questions about product or warranties.
  • Respond to emails, phone calls, and other forms of correspondence.
  • Promote and sell products and services.
  • Explain promotional offers.
  • Maintain client database.
  • Handle billing issues.
  • Ensure all client information is correct.
  • Analyze sales reports.
  • Work with ERP Systems



To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.


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Oxnard, CA



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