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Customer Service Rep

ResourceMFG Oxnard, CA

  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Company in Oxnard looking to hire an experienced Customer Service Rep!

Customer Service (80%)

  • Answer telephone calls and assist customers.
  • Handle orders, complaints, and other inquiries.
  • Perform data entry when orders are completed or changed.
  • Process sales data and progress reports.
  • Follow up on sales leads.
  • Direct sales leads to appropriate member of sales team.
  • Answer questions about product or warranties.
  • Respond to emails, phone calls, and other forms of correspondence.
  • Promote and sell products and services.
  • Explain promotional offers.
  • Maintain client database.
  • Handle billing issues.
  • Ensure all client information is correct.
  • Analyze sales reports.
  • Work with ERP Systems

 

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

ResourceMFG

ResourceMFG's Logo

Address

Oxnard, CA
USA

Industry

Business

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