Customer Service Rep
ResourceMFG Los Angeles, CA
- Posted: over a month ago
- $18 to $20 Hourly
Manufacturer in Santa Clarita CA is looking for Customer Service Rep!
Schedule: Monday - Friday
Location: Valencia CA
Process orders, assist and educate customers, support the sales department in meeting sales goals and coordinate projects from original contact through the design, manufacturing and shipping process.
- Answer phone calls and route the calls accurately.
- Greet guests and visitors courteously and efficiently. Maintain the sign-in logs, checking identifications, issuing visitor passes and assist with emergency evacuations.
- Transfer calls to voicemail when appropriate, take phone messages or page.
- Type up leads from incoming phone calls and process per instructions.
- Process e-mails and incoming fax as needed.
- Enter Quotes.
- Assist with shipping documents and contact customers for shipping instructions.
- Process and sort the mail.
- Sort and file documents as necessary.
- Handle lobby traffic.
- Accept Job applications and route accordingly.
- File Pest Control documents after service.
- Miscellaneous duties and tasks as required but not listed here.
- Forklift Experience a MUST
- UPS Worldship experience preferred
- FedEx.com shipping experience preferred
- Rating Shipments and Scheduling trucks experience preferred
What you will love about us:
- Work Life Academy (Free online courses)
- Sick Pay
- Great company culture
- 2+ years Office experience
- Manufacturing experience is a must
- 2+ Customer Service Experience
AddressLos Angeles, CA
BusinessView all jobs at ResourceMFG