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Customer Care Coordinator

ResourceMFG Los Angeles, CA

  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Select Staffing has an Client Services Rep position within Chatsworth, CA.

Pay is $17.00 - $18.00 DOE
Hours: 8am – 5pm
8 month project

Primary Function- Initiates review, receipt, auditing and entry of all Purchase orders received from Mast Global through the Customer Portal.
Secondary Function- Posts Production of Mast Purchase orders into the Customer Portal to ensure timely adherence to due dates.

Order Management Functions (Primary) :
• Runs comparison reports in excel to identify New or revised Mast Purchase orders. Based on those reports creates Sales / Production entries into NAV system and Po confirmations in the Mast system.
• Works directly with Account Management and Finance on discrepancies for adherence to MOQ’s and Price standards.
• Coordinates and confirms price transitions between Mast Portal and company NAV system.
• Identifies and confirms Misc Po’s for non- inventory services and coordinates with Finance for billing
• Runs daily Production reports in NAV System. Based on those Reports posts completed Production into Mast Portal.
• Confirms that entry date is posted prior to due (stat) date. If not follows up with account manager on actions to take.
• Works directly with Mast Operations planners on issues related to Posting.
• This includes stat date movements or order close based on adherence to order quantity
• Works directly with Production and other support groups to ensure Reworks and other inventory issues are corrected so posting can be accurately process
• Supports AMS/ Finance on Special Projects on improving existing processes
• Machinery/tools/office equipment which must be used in order to perform the essential functions of the job (please be specific): Computer/Phone

Preferred Skills: Strong P.C. Experience. Excel Strong oral and written communication skills. Strong interpersonal skills. Strong Analytical skills

Benefits offered:

•             2 medical plans options

•             Referral Bonus

•             Free online education courses

•             Career advancement opportunities


Why choose ResourceMFG?

Because we are the nation’s first and largest manufacturing focused company, it’s all we do! We work hard for you by fighting for good pay and ensuring a safe work environment. We want to be your advocate and your stepping stone to a career in manufacturing!


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Los Angeles, CA



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