ResourceMFG is hiring a BILINGUAL SALES CSR to work at a GREAT company in Tulsa!
EXCELLENT COMPANY CULTURE! ROOM FOR ADVANCEMENT
Pay: $14.00 per hour
Shift: Monday through Friday, 7:30am to 4:00pm, and 1 Saturday per month
******BILINGUAL IS REQUIRED***********
Experience in manufacturing customer service is a plus!!
Upsell company products
Multitasking and balancing priorities
Attention to detail
PLEASE APPLY NOW FOR IMMEDIATE CONSIDERATION!
MUST BE BILINGUAL
- Answer the phone promptly and professionally.
- Call customers to confirm appointments and schedule as necessary.
- Work closely with service manager to coordinate scheduling and dispatch.
- Sell new service agreements and renew existing service agreements.
- Receive, record, and maintain sales lead information, set appointments as necessary.
- Communicate clearly, precisely, and in a friendly manner. Ensure the accurate capture, data entry and maintenance of customer information.
- Work closely with the service and sales departments, recognizing and identifying possible sales opportunities facilitating appropriate follow up.
- Be familiar with our company, products, and services so many questions can be answered without consulting others.
- Alert managers quickly to significant customer issues, serving as a champion of the customers to our company.
- Be computer literate to the extent necessary to fulfill this function. Knowledge of Excel and Word is required. Must be capable of understanding client needs, and favorably influence their decision.
- Constantly be learning through training from suppliers, trade shows, seminars, independent study, and other employees.
- Clean, neat and professional appearance.