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Operations Project Manager
Resonate Reston, VA
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Operations Project Manager

Reston, VA
Expired: over a month ago Applications are no longer accepted.
  • Full-Time
Job Description

Since Resonate's founding in 2008, the company has been driven by a simple but powerful idea: understanding people. Resonate empowers leading brands and agencies with deep consumer intelligence that ignites unbreakable relationships through better connections, more meaningful engagement and compelling customer experiences.

We are "people-centric." It is at the heart of what we do and drives how we operate. We reveal the Human Element—a holistic understanding of a person that starts with what makes us the most human—our values and motivations. In other words, we help you understand the "what" that drives the "why" people decide to choose, buy, endorse or abandon a brand or cause. By combining this human, person-based "why" with relevant data about your industry, brand or product, we help you create powerful marketing engagement that drives results.

We are growing our team and are looking for a highly talented Operations Project Manager with project management experience to own strategic, cross-functional projects across Resonate. The ideal candidate is someone who thrives amidst the challenges of a fast-paced, start-up environment and possesses a natural bent towards innovative thinking and making an impact. If you are an engaged team player and would like to break innovative new ground, we want to hear from you.

Key Responsibilities:

  • Manage a portfolio of projects including the project plan, timelines, milestones, performance metrics, and/or resource needs.
  • Communicate the program status and risk to relevant stakeholders and hold them accountable for following the established schedule, risk mitigation plans, and processes.
  • Coordinate across multiple stakeholders, driving project alignment and buy-in, balancing goals and assessing the best way forward in a complex environment.
  • Lead and co-work with all cross-functional teams to achieve project targets escalate blockers and delays.
  • Monitor and report on the progress of all project activity including significant milestones and conditions which would affect project cost or schedule.
  • Collaborate and consult with executive leadership, stakeholders, project leads and executive leadership to clarify and define project requirements.
  • Collect, organize and analyze data to create impactful reports that highlight our Key Performance Indicators.
  • Keep stakeholder communication strong with project updates and task prioritization.
  • Assist in chasing down and defining requirements for complex team requests.
  • Conduct regular project reviews and communicating status of projects in both formal and informal settings
  • Develop detailed project plans, setting clear milestones and deliverables.

Who You Are

  • 3-5 years of project management experience with taking products through concept, design, manufacturing, integration, and rollout.
  • Ability to drive projects from start to finish, from ideation through implementation
  • Analytical, and metrics-driven
  • Proactive, results oriented and able to learn quickly
  • Comfortable with change and ambiguity. Able to adjust to multiple demands while constantly shifting priorities under tight deadlines and time constraints
  • Ability to identify and articulate complex cross-functional dependencies, synthesize findings into key takeaways.
  • Excellent interpersonal skills and the confidence to be an honest advocate, willing to push back when needed
  • Possess excellent verbal and written communication skills
  • Knowledge of software-based project management tools and procedures.
  • Knowledge/experience with Microsoft Professional Suite (Word, Excel, & PowerPoint)

Personal Success Characteristics

  • Collaborative team player that holds themselves and others accountable to high performance 
  • Ability to learn new software and hardware, keep current with tech trends, and adapt to changes.
  • Comfortable with ambiguity. You bring structure and process to the team when needed, but don't overly complicate
  • Creative and analytical mindset with strong problem-solving skills
  • Demonstrated ability to communicate effectively at all levels of the organization


Besides the opportunity to work with smart, fun, hard-working Resonate employees, you will have uncapped growth potential, a work/life balance, and a competitive suite of benefits.


At Resonate, we're proud to offer a flexible work environment that combines the best of both worlds. Our team is made up of talented individuals who collaborate seamlessly across physical locations, thanks to our innovative hybrid and remote work policies. Whether you're working from home or from one of our state-of-the-art offices, you'll have access to the tools and resources you need to succeed.

Resonate is headquartered in Reston, VA with offices in New York City, and Washington, D.C. Be a part of the team that changes the industry!

Our EEO Statement:

Resonate is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outline by federal, state, or local laws.

Find out more about our story at 



Reston, VA



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