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Client Administrative Assistant

Resale Vacations San Francisco ,CA
  • Posted: 10 days ago
  • Full-Time
  • Benefits: dental, medical, vision
Job Description

This is a REMOTE OPPORTUNITY!​

POSITION SUMMARY:

The Client Administrative Assistant provides customer service support to clients to ensure customer expectations are delivered upon and customer satisfaction is achieved. The Client Administrative Assistant also provides administrative support to ensure company objectives are being met.

 

PRIMARY RESPONSIBILITIES:

  • Provide exceptional customer service to current and prospective clients via phone and/or email to answer questions, provide updates, and guidance regarding client status
  • Responsible for creating and maintaining client documentation
  • Demonstrates timely follow-up and follow-through on client requests and commitments
  • Organize and update client information within CRM
  • Provide administrative support according to the needs of the company

· Demonstrate flexibility and ability to adapt to the changing needs of the company

· Other job duties as assigned

 

REQUIRED QUALIFICATIONS: EXPERIENCE, KNOWLEDGE, SKILL, AND ABILITY:

  • 1-2 years of progressive experience in an administrative role
  • High School Diploma or GED required

· Must be proficient in Microsoft Office Suite and have intermediate computer skills to learn and navigate a customer relationship management system (CRM system)

  • Exceptional organizational, follow up, and completion skills
  • Punctual, dependable, and willing to cover a multitude of ever-changing tasks at hand
  • Strong attention to detail
  • Strong ownership, communication and partnering skills
  • Willingness to multitask, follow established standards, and ability to prioritize deadlines
  • Excellent interpersonal, written and verbal communication skills required

 

PREFERRED QUALIFICATIONS: EXPERIENCE, KNOWLEDGE, SKILL, AND ABILITY

· Associates Degree in Business or related field

· Basic understanding of Timeshare or comparable industry

 

PHYSICAL REQUIREMENTS AND WORK ENVIRONMENT:

· This position requires the manual dexterity sufficient to operate phones, computers, and other office equipment, and the ability to sit and to use a computer for significant periods of time

· Work performed in an office setting with little or no safety or health hazards

· May need to lift up to 25 pounds occasionally

Company Description
Resale Vacations is an independent timeshare transfer company that helps owners to quickly transfer their vacation ownership. We work closely with developers to ensure the transfers are done correctly and in compliance with all requirements. Our goal is to find new owners to enjoy these beautiful vacation properties as much as the original owner. We believe in providing a high level of customer service and keep all parties up to date throughout the process.

Resale Vacations

Resale Vacations is an independent timeshare transfer company that helps owners to quickly transfer their vacation ownership. We work closely with developers to ensure the transfers are done correctly and in compliance with all requirements. Our goal is to find new owners to enjoy these beautiful vacation properties as much as the original owner. We believe in providing a high level of customer service and keep all parties up to date throughout the process.

Address

121 3rd Ave - Kirkland
San Francisco, CA
USA

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