Professional Services Consultant (Remote) - SaaS B2B e-Commerce
- Expired: over a month ago. Applications are no longer accepted.
RepSpark is seeking a full-time Professional Services Consultant to join our growing Professional Services team. Qualified candidates for the Professional Services Consultant position require experience and expertise in the following.
Essential duties and responsibilities:
- Responsible for implementation and integration project activities from project kick-off on through final production cut-over.
- Ability to lead requirements gathering consultation engagements with customers to efficiently scope and price custom development application requests.
- Provide technical expertise including problem identification during implementation, testing, client training, and deployment.
- Deliver remote and onsite billable customer product training.
- Provide technical account management to a growing customer base.
- Contribute to the development of product technical content for knowledgebase.
- Manage customer escalations and drive issue resolution with support from cross functional team members.
- Work with limited guidance and as the sole consulting resource on a project.
- Collaborate with the sales and and other areas of the business teams as needed.
What we are looking for:
• Experience working in a SaaS environment with CRM platforms
• Experience working directly with clients and client stakeholders
• 1+ years in a technical training or teaching role, with ability to convey technical subject matter to non-technical audiences
• Experience managing multiple projects concurrently
• Experience working in an Agile software development and delivery environment
• Excellent analytical, organizational, and problem-solving skills
• Strong attention to detail
• Bachelor's Computer Science or Information Technology degree.
RepSpark is a leading software company headquartered in southern California. RepSpark offers SaaS based software applications for Sales and eCommerce for the apparel, footwear, and accessories industries, focused on wholesale businesses to help brands sell intelligently.
RepSpark is a leading software company headquartered in southern California. RepSpark offers cloud based software applications for Sales and eCommerce for the apparel, footwear, and accessories industries, focused on wholesale businesses to help brands sell intelligently.
RepSpark SystemsWhy Work Here?
RepSpark is a rapidly growing company with new exciting opportunities for career growth and development.
About RepSpark RepSpark is a leading SAAS B2B wholesale ecommerce software company headquartered in Southern California. RepSpark offers cloud based software applications specifically for the apparel, footwear, and accessories industries, focused on wholesale businesses to help brands sell intelligently.
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