Customer Service Representative
RentReporters.com Dallas, TX
- Posted: over a month ago
- $14 to $16 Hourly
- Benefits: 401k, dental, medical, vision,
RentReporters is looking for enthusiastic, motivated individuals to join our customer success team to help renters across the country improve their credit by reporting their on-time rent payments to the credit bureaus. We are seeking individuals with superb communication skills who will work with property managers to verify rent payments, allowing our customers to boost their credit scores and improve their financial lives.
We’re hiring both full-time and part-time Customer Service Representatives-Customer Development who can work remotely (work from home).
Full-time roles are Monday through Friday between the hours of 8am and 5pm with open availability on the weekends.
The CSR-Customer Development is relationship-focused and requires superior ability to create and foster productive relationships with landlords, as well as to assist potential customers with engaging our service.
· Excellent verbal and written communication skills.
· Proficiency with computers, including, but not limited to email and internet search.
· Excellent problem-solving skills.
· 6+ months' customer service experience.
· 6+ months' in a sales role (i.e., call center, retail, services, etc.)
· No fear of and excellent ability to talk to customers via phone (this is a relationship and service-centric business).
· Excellent negotiation and influencing skills.
· Must be able to pass a criminal background check.
The Following Skills and Experience are a Plus (will be given priority):
· Verifiable inbound call center experience.
· Proficiency with Salesforce and/or other CRM applications.
· Bilingual Spanish.
Candidates hired will need to have high-speed internet in their remote workplace, a designated workspace, and be able to ensure that their workspace and equipment are secure.
Employees working an average of 30+ hours are eligible to participate in the company's comprehensive medical, dental, vision, HSA, vacation, and 401K benefit plans. Necessary equipment to perform the work will be provided by the company, as well as reimbursement for work-related internet.
RentReporters committed to helping people get the credit score they deserve. www.rentreporters.com
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