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Warehouse/Customer Service Specialist

Remoove
South San Francisco, CA
  • Posted: over a month ago
  • $19 to $20 Hourly
  • Part-Time
Job Description

We are a San Francisco based startup that just recently launched operations in Phoenix and Miami. Our team is rapidly expanding and we are hiring a new Customer Service Representative. This is an opportunity to join a fast-growing, operationally focused startup that is changing the multi-billion-dollar resale goods category with many opportunities for growth.
WHO YOU ARE:
You’re someone passionate about customer service and sales who enjoys the ambiguity of working for a new start-up. You care deeply, genuinely, and passionately about making sure customers have an amazing experience under your guidance. You solve problems for customers and enjoy the role of making a customer-centric team successful.
You enjoy the sales arm of customer service, locking in big jobs while keeping customer delight at the forefront of your decisions. You can think outside the box on how to help the business grow. You look forward to working on a team of local and remote Customer Service Associates, participating in daily check-ins and weekly meetings.
WHAT WE NEED:
We are looking for someone that can come on-site and work 5-6 hours Saturday and Sunday.
WHAT YOU’LL DO:

  • Answer calls throughout the day, explaining and selling our business to potential customers
  • Reply to customer inquiries through our support ticketing system.
  • Interact with walk-in customers, helping them find the items that they are looking for in our showroom
  • Respond to social media inquiries in a short time, showcasing your talents as a superlative ambassador of our business
  • Be the point of contact for escalated customers, turning uncomfortable situations into positive outcomes
  • Help improve the overall operations and scale the process for growth

MINIMUM REQUIREMENTS:

  • 2 years total experience, preferably with a brand that optimizes for customer experience and sales
  • Experience with a customer communication tool (ie. ZenDesk) preferred
  • 1-2 years of Warehouse experience and can lift 50lbs or more
  • Bilingual (Strong Spanish proficiency or Native Speaker)

Job Type: Contractor
Pay: $19.00-20.00
Job Type: Contractor
Schedule:

  • Saturday(9-3pm) and Sunday (10-3pm)

Education:

  • Associate (Preferred)

Experience:

  • Customer Service: 1 year (Required)
  • Warehouse: 1 year (Preferred) 

Work Location:

  • One location

Hours per week:

  • 5
  • Typical start time: Saturdays 9am/Sundays 9am

Typical end time:

  • 3 pm

This Job Is:

  • A job for which military experienced candidates are encouraged to apply
  • A good fit for applicants with gaps in their resume, or who have been out of the workforce for the past 6 months or more
  • A job for which all ages, including older job seekers, are encouraged to apply
  • Open to applicants who do not have a college diploma
  • A job for which people with disabilities are encouraged to apply

Company's website:

  • www.thelocalflea.com

Company's Facebook page:

  • https://www.facebook.com/localfleasf/

Work Remotely:

  • No

Job Type: Contractor
Salary: $19.00-20.00 per hour
Schedule:

  • Saturday and Sunday

Ability to commute/relocate:

  • South San Francisco, CA 94080: Reliably commute or planning to relocate before starting work (Preferred)

Education:

  • Associate (Preferred)
Company Description
WHO WE ARE:

We are one start-up with two names!

Remoov is an all-in-one decluttering service that picks up and sells, donates or recycles unwanted items from homes and businesses. We help customers unlock the value of their items, freeing up their space and taking away the hassle of selling.

The Local Flea is a consignment store that sells all the pre-owned furniture and décor items picked up by Remoov.

We are a San Francisco-based startup and are launching operations in Miami. This is an opportunity to join a fast-growing, operationally-focused, startup that is changing the multi-billion-dollar resale goods category.

Remoove

Why Work Here?
We are a SF based startup company with a mission to expand the circular economy

WHO WE ARE: We are one start-up with two names! Remoov is an all-in-one decluttering service that picks up and sells, donates or recycles unwanted items from homes and businesses. We help customers unlock the value of their items, freeing up their space and taking away the hassle of selling. The Local Flea is a consignment store that sells all the pre-owned furniture and décor items picked up by Remoov. We are a San Francisco-based startup and are launching operations in Miami. This is an opportunity to join a fast-growing, operationally-focused, startup that is changing the multi-billion-dollar resale goods category.

Address

160 Sylvester Rd.

South San Francisco, CA
USA

Industry

Business

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