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Front Desk Agent

Remington Hotels Anchorage, AK
  • Expired: June 12, 2019. Applications are no longer accepted.
Our guests are immersed into the awe-inspiring beauty of Alaska by staying at Sheraton Anchorage Hotel & Spa, located in the heart of downtown Anchorage. After a restful night's sleep on our signature beds, they wake to spectacular city, Cook Inlet or Chugach Mountain views. Our recently remodeled rooms and suites seamlessly blend intuitive designs with unparalleled comfort and convenience. Stay in touch with high-speed Wi-Fi access, or relax watching their 42" flat-screen TV. Take advantage of our hotel's enviable location. They can walk to a conference at Egan Convention Center, or stroll to the Anchorage Museum, both only a 10-minute walk away. After a day of sightseeing or business, enjoy fresh seafood and perfectly-seared steaks at JADE Restaurant, Steak & Seafood, or visit our 24-hour fitness center. For pure relaxation, indulge in a spa treatment at Ice Spa. With over 25,000 square feet of event space and an ideal downtown location, our hotel is also the perfect backdrop for weddings and corporate events in Alaska.

What you will be doing
Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.
Promptly, accurately and efficiently know how and where to post all charges.
Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often.
Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly.
Review any reservations with special requests and work to block rooms accordingly.
Have knowledge of hotel rates, discounts and how to handle each.
Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.

What we are looking for
High work ethic and self-initiative
May be required to work varying schedules to include nights, weekends, and holidays
Someone who enjoys working as and being part of a team that provides great experiences for our Guests!

Remington Hotels

Address

Anchorage, AK
USA