Manage the total “temp staffing” work system at the client’s facility.
Act as liaison between client, associates, and branch office.
Solve problems and handle all potentially volatile situations. Look for ways to improve the relationship through effective resolution of problems.
Maintain a detailed documentation of all account and associate activities, issues, problems and resolutions in CRM.
Provide needed client reports in a timely manner.
Develop and implement strategic, pro-active recruitment and retention programs
Design and implement Safety Program with both client and Regional Safety Manager.
Provide Workers with safety equipment, as needed.
Handle all medical emergencies:
Evaluate severity of injury.
Provide first aid or obtain medical treatment, as required.
Complete and follow-through on all necessary paperwork; obtain “witness” statements & take photos; coordinate with Risk Management Department.
Monitor all work related injuries; make sure medical appointments are kept &/or modified duty is offered.