CUSTOMER SERVICE OPENINGS IN WEST DES MOINES!
Our West Des Moines client has several openings for customer service representatives. This position offers daytime hours and is conveniently located on the bus line in West Des Moines. No telemarketing or sales required. Candidates with previous retail and food service experience find that this position is a great transition to their ideal office job.
Pay: $13.00 / hour
Hours: 10:30AM-7:00PM, Monday-Friday
- Completes data entry, verifies data or information using standard verification processes
- Performs clerical, phone, operational or manual work
- Validate/complete and document requested data through phone, fax or email contact
- Analyze and research more in-depth data of information requested, utilizing appropriate resources
- Perform document review and audit
- Effectively process escalated or rushed tasks
- Provide timely and professional communication to supervisors and management
- Demonstrate an ability to prioritize tasks appropriately
- Preferred at least six months experience in a high volume processing center
- Preferred customer service experience
- Preferred experience within call center environment
- Understanding of PC functions, including Windows-based applications and ability to learn/understand internal Verification Services technology/systems