Remedy Intelligent Staffing is currently hiring for 1st Shift Call Center Representative positions for our valued client in Sun Prairie, WI. Apply today to be considered for this great Temp to Hire career opportunity!
Shift: 1st Shift, Monday - Friday, Flexible to work between 7:00am - 6:00pm. Rotating Saturdays (Typically about once per month)
Pay: $13.00 / ph
Job Duties of the Call Center Representative:
The primary responsibility of this position is to answer incoming calls and emails from patients, schedule appointments and assist patient's with inquiries.
- Telephone operations: Answering incoming calls and responding to patients emails.
- Customer Service: Manage and resolve patient complaints; escalating to appropriate resources Scheduling: Assist patients with scheduling appointments
- Confidentiality: Display a high level of integrity by maintaining the confidence of proprietary information
- High School Diploma or equivalency
- 1-3 years experience in customer service / office
- Ability to work independently with confidence and support a fast paced office.