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Pharmacy Technician Supervisor

Remedi SeniorCare Tampa, FL
  • Expired: 27 days ago. Applications are no longer accepted.

The Central Order Entry Manager is responsible for the day-to-day management and operations of the Central Team supporting front end operations of pharmacies in multiple states including but not limited to: recruiting, developing, evaluating and managing staff; evaluating and developing processes and procedures; efficient allocation of staff resources; clear professional communication both written and verbal with all pharmacies; budgeting, tracking and reporting financial outcomes by business unit.

  • Management of the order entry department to meet day-to-day operations in the area of order entry of new and refill orders, customer service inbound and outbound calls, maintenance of current nursing home bed census and pharmacy claims resolution.
  • Responsible for the hiring, training and disciplinary functions associated with order entry, call center, census personnel.
  • Responsible with achieving department goals in volume, production, quality, customer service, completion of daily order entry by run time deadlines.
  • Monitors staff performance for productivity, accuracy, and quality. Working with OE Supervisor, takes appropriate steps to maintain staff performance levels are at or above standards to include retraining or performance improvement programs.
  • Prepares and conducts department’s employee performance evaluations, along with conducting coaching or warning sessions.
  • Identifies and implements opportunities to improve operations including, but not limited to, cost reduction, productivity improvement, increased capacity, improved quality, enhanced service and best practices workflows.
  • Leads and participates in special projects to identify and implement operational improvements.
  • Coordinates with other departments to include but, not limited to, pharmacists, pharmacy technicians, deliver and inventory control, to achieve daily production and services goals.
  • Complies and enforces all company and departmental policies and procedures.
  • Complies with all applicable state and federal regulations related to pharmacy practices.

  • College degree in business or health care desired.
  • Current national/state pharmacy certification required.
  • Proficient in Excel, Word and Outlook required, must have basic understanding of medical terminology with ability to interpret prescriptions and doctors orders, math and analytical skills.
  • Minimum of five years managing day to day operating activities in a healthcare environment, long term care pharmacy experience with alpha-numeric data entry. Experience with budget and staffing management
  • Must be able to communicate effectively both verbally and written with English as the primary language. Must have a high degree of leadership skills, problem solving abilities, and a strong customer service focus.
  • Must be dependable with ability to be flexible, function independently and works under pressure with multiple tasks and deadlines. Must have strong organizational, time management skills, ability to problem solve.

Remedi SeniorCare


Tampa, FL