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Customer Care Pharmacy Technician - 2nd shift EVERY WEEKEND

Remedi SeniorCare Troy, OH
  • Expired: over a month ago. Applications are no longer accepted.

Remedi SeniorCare is one of the nation’s TOP TEN long term care pharmacies. We offer nursing homes and assisted-living facilities everything they need to provide better care to their residents by delivering highly responsive pharmacy solutions.

Our Pharmacy delivers life-saving medications to thousands of residents every day. Our team members enjoy climate-controlled facility equipped with customer-inspired innovative technologies.

Remedi offers great benefits and perks!

  • Health, Vision and Dental Insurance
  • Flexible Spending account, Health Savings Account
  • Life insurance/Long-and Short-term disability.
  • 401K plan

Remedi SeniorCare is currently looking for enthusiastic, motivated and talented individual to join its Customer Care Pharmacy Operations team.

Responsibilities include:

  • Answers multi-line phone, take care of the callers needs/route appropriately
  • Research orders
  • Sorts all incoming faxes and distributes to the correct department
  • Pricing for the facilities
  • My Remedi Service call ticket system
  • Utilizes Microsoft Word and Microsoft Excel
  • Perform other tasks as required
  • Refill orders
  • Generate STAT orders and back up orders
  • Ebox processing on refilling control meds
  • Navigate through DocuTrack and Framework
  • Create forms in DocuTrack
  • Know the basic information about name and type of medication

  • High School graduate or equivalent required.
  • Current National/State Pharmacy Certification, and registration with Board of Pharmacy preferred
  • Basic computer knowledge skills required, must have basic understanding of medical terminology, math and analytical skills.
  • Minimum 1 year experience in a high volume call center specializing in LTC, Hospital or related.
  • Ability to answer multi-line telephone system
  • computer background helpful, organizational, and ability to multi-task, excellent verbal and written communication skills.
  • Must be flexible, personable, customer service oriented, leadership, dependable, cooperative, honest, responsible, and respectful.

Remedi SeniorCare

Why Work Here?


Troy, OH