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Dispatch Manager

RemX Conshohocken ,PA
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

RemX is partnered with a Transportation Services firm in Conshohocken, PA to find a Dispatch Supervisor to join their team. This is a contract to hire opportunity. Qualified candidates please submit an application for immediate consideration. 

Dispatch Supervisor Job Responsibilities:

  • Responsible for the oversight of dispatch office consisting of 5 dispatchers, 40 drivers, and an estimated 30 calls daily.
  • Directly supervise 5 dispatch employees. Manage scheduling, call completion, billing accuracy and daily supervision of the operation.
  • Oversee driver board coverage, customer service, safety, compliance, driver retention, and employee scorecards.
  • Successfully promote, manage, and maintain a positive work environment, improve operational efficiency, employee engagement, and driver retention.
  • Ensure fleet compliance with all Safety and DOT training.
  • Facilitate and determine employee training and development including monitoring ongoing performance progress. Optimize job performance through evaluations, individual development plans, and employee recognition programs.
  • Train on and audit all processes and procedures needed to execute the day-to-day operations while seeking to identify and implement system or procedure improvement areas.
  • Responsible for various operational, financial, and service reporting on an ongoing basis.
  • Serve as the primary point of contact with assigned customers and communicate with Vice President, Operations, and team.
  • Create and execute plan for forecasted call volumes/customer volume needs, power/equipment needs, and adjust capacity needs. 

Dispatch Supervisor Qualifications:

  • High School Diploma or equivalent required, Bachelor's Degree preferred 
  • 2-4 years of experience in transportation/logistics, preferably in a team lead or supervisory position 
  • Ability to process information with high levels of accuracy 
  • Anticipate, recognize, and deal effectively with existing or potential conflicts at the individual, group, or situation level
  • Ability to accurately analyze situations and reach productive decisions based on informed judgment
  • Ability to adapt to changing environments
  • Establish and maintain healthy working relationships with clients, vendors, and peers
  • Ability to meet or exceed team/driver needs and expectations and provide excellent service in a direct or indirect manner
  • Effective communication skills
  • Ability to develop and track challenging goals that support business strategies
  • Ability to form and manage effective teams
Company Description
RemX is the professional staffing division of EmployBridge, a $3 billion staffing organization with more than 600 offices in the U.S. and Canada. For nearly two decades, RemX has specialized in the recruitment of office support, finance and accounting, contact center, information technology and engineering professionals. Using its proven "Exact Match" methodology, RemX matches qualified talent with the right job opportunities on a temporary, contract, contract-to-hire and direct hire basis.

RemX

Why Work Here?

RemX is proud to offer the most favorable benefit options for our valued Associates.

RemX is the professional staffing division of EmployBridge, a $3 billion staffing organization with more than 600 offices in the U.S. and Canada. For nearly two decades, RemX has specialized in the recruitment of office support, finance and accounting, contact center, information technology and engineering professionals. Using its proven "Exact Match" methodology, RemX matches qualified talent with the right job opportunities on a temporary, contract, contract-to-hire and direct hire basis.

Address

1809 Gallagher Rd
Conshohocken, PA
USA

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