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Customer Service Representative

RemX
Norfolk, VA
  • Posted: June 28, 2022
  • Contractor
Description

Immediate Opening in Customer Service

Workplace Happiness. You Can Find It Here.

Are you looking for an opportunity to work with great people in a friendly work environment?If the answer is yes, look no further! We are currently hiring a Customer Service Representative with call center experience and a passion for helping people. This is a Contract-to-Hire opportunity to work for a company that values its employees and appreciates the work they do. Offering competitive pay, good benefits and career advancement!

Apply today and find out why customer service professionals are 5 times more likely to want to work for RemX than our competitors.

"The RemX team is very nice to work with, and I love the flexible scheduling."Joni, RemX Associate

As a RemX Customer Service Representative We Offer You:
  • Competitive pay
  • Paid weekly (Direct Deposit or ATM Debit Card available)
  • Access to health benefits and retirement plan
  • A personal recruiter to help with job searches and assistance when at work!
  • FREE ONLINE skills training
  • Contract-to-Hire Opportunity

Job Requirements
  • Previous customer service experience
  • Proficient in use and navigation of computers and software
  • Types 30-40 WPM
  • Ability to multi-task effectively
  • Ability to handle chats, in/out communication
  • Ability to look up information and provide account details or verification of information
  • Able to use dual monitors and can toggle between windows, tabs and screens
  • Ability to talk and type at same time
  • Familiar with headsets and auto-dialer use

Job Responsibilities
  • Meet call time requirements and other metrics
  • Responsible for offline time tracking
  • Responsible for high QA/Quality Monitoring Scores
  • Maintain efficient average talk time (ATT) and efficient average after call work time (ACW) metrics
  • Ability to upsell/upgrade products or services
  • Ability to meet production goals
  • Performs other duties assigned

Find A Job That Works for You!

Each and every day RemX puts over 90,000 people to work, helping more than 15,000 companies find the talent they need to succeed. And, as a part of the 10th largest staffing company in the world, we understand that at the heart of every successful business are people. That's why we work hard to find you the right job at the right company. Explore all the exciting opportunities RemX offers and find the right job for you!

Job Requirements

  • High School Diploma
  • 1+ year of experience call center experience required
  • Healthcare claims or customer service experience preferred
  • Excellent written and verbal communication skills
  • Ability to multi-task

RemX

Address

Norfolk, VA
23507 USA

Industry

Business

View all jobs at RemX

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