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Customer Service Rep (91311)

RemX Los Angeles ,CA
  • Posted: 16 days ago
  • $28,058 to $41,822 Yearly
  • Full-Time
  • Benefits: dental, life_insurance, medical, vision, 401k
Job Description

Customer Care Professional’s provide service or product information, sales, solutions and relevant details to customers in a Call Center environment. They are sociable individuals, with a knack for providing professional and clear answers to customer's requests. DUTIES AND RESPONSIBILITIES: Other related duties may be assigned, based on business needs. • Answer a high volume of telephone inquiries from potential notaries and current customers regarding sales and/or support • Resolve product or service issues through identification and efficient resolution • Deliver high quality Customer Service in a warm, caring and professional manner • Upsell and cross-sell Membership and additional products to customers, while explaining the features and benefits • May be asked to respond to customer inquiries via Company’s web chat feature, requiring advanced typing speed and professional written communication skills. • Comply and adhere to the NNA’s ethics and security policies • Maintain positive relationships with both internal and external customers • Complete additional training throughout the year relevant to Customer Care Professional duties • Adhere to the Call Center Attendance Policy expectations • Contribute to team projects when assigned, and perform other administrative duties as needed • Contribute to a positive working environment making this the Best Job Ever for self and others Qualifications/Skills Experience/Knowledge • High school diploma or GED required • Prior call center experience preferred • Prior sales experience preferred • Must be proficient with a MS Office, and comfortable working with computers and a variety of programs • Must demonstrate problem solving abilities, and the ability to work both independently and as a team

Apply:

https://apply.remx.com/Applicant/EntryForms/GeneralInformation.aspx?jobnumber=561546

Temp to hire DOE! 

Great benefits! 

Must have basic computer skills 

 

RemX

Address

Los Angeles, CA
USA

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