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Bilingual Dispatcher (33069)

RemX Pompano Beach ,FL
  • Expired: over a month ago. Applications are no longer accepted.
Job Description

Reputable organizations in Pompano is seeking for a Bilingual Dispatcher / Customer Service Representative.

Bilingual Dispatcher - Customer Service Responsibilities Include:

Main Job Tasks and Responsibilities

  • Assist in taking customer Service Calls and assist with Dispatcher in Local area.
  • Deal directly with customers either by telephone or electronically
  • Respond promptly to customer inquiries
  • Obtain and evaluate all relevant information to handle inquiries and complaints
  • Direct requests and unresolved issues to the designated resource
  • record details of inquiries, comments and complaints
  • Communicate with the customers regarding quotes that are needed to complete the repair to their equipment
  • Be available to provide updates to the customer and/or associates when they have questions in regards to the service calls
  • Bilingual English/Spanish

 Schedule: Tuesday-Saturday 8:00AM-4:30PM

Key Competencies

  • Great interpersonal skills
  • Excellent communication skills - verbal and written in English and Spanish
  • Problem analysis and problem-solving
  • Great attention to detail and accuracy
  • Excellent customer service orientation
  • adaptability, initiative and stress tolerance required for the job

RemX

Address

Pompano Beach, FL
USA