We are looking for people who are highly motivated, ambitious, results-oriented and possess a strong desire to work in a fast-paced environment to join our customer service team!
Position: Customer Service Representative
Temp. to hire
Pay: $17 per/hr
Shift: Multiple shifts available! must be able to work weekends.
Location: Phoenix off the I-10 in between Ray Rd & Chandler Blvd
Provide assistance to banking customer inquiries regarding online Bill Pay service, eBills, etc. This team works directly with our billers and payees to research payment receipt, confirm correct payment addresses for checks, investigates fees that may have been assessed and responds to the biller and/or payees with their findings. We want our customers to receive a WOW experience. We want someone who has the ability to be an active listener and is able to express empathy to the customer.
- One year customer service experience and/or one year call center experience
- Solid internet navigational skills are needed
- Good verbal and written communication skills
- Experience with an online bill pay service is a plus