Skip to Main Content

Travel Specialist/Customer Service Representative-Remote

RemX The Workforce Experts Alpharetta, GA

  • Expired: over a month ago. Applications are no longer accepted.
Job Description

RemX Staffing is currently assisting a client in Alpharetta GA in hiring Customer Service Representatives. A variety of schedules available.

Pay ranges between $16-$18/ hour.

Responsibilities:

· Serve as a subject matter expert for custom vacation packages and itineraries

· Work with luxury supplier brands to curate travel itineraries based on the customer’s needs

· Coordinate all components of the travel itinerary, including: Air, Car, Cruise Hotel, Rail, Ground-Transportation, Sightseeing and Tours

· Regularly attend training sessions locally and via webinars, familiarization trips, and site inspections to maintain current industry knowledge

· Familiarity with travel industry tools including supplier booking engines and GDS

· Experience in handling affluent accommodations such as: villas, private jets, and on-location partners

· Researches destinations, hotels, cruises, airfare options, site seeing, and additional trip information to best meet the client’s needs and expectations. Attends webinars and studies destination demographics, amenities, values, specials, new hotels, etc. Is knowledgeable of world events and weather that might affect travel plans.

· Processes final documents which may include itineraries, visas, inoculations, air and transportation tickets, and final payments. Follows up with clients returning from trip and contacts past clients to notify of specials and offer assistance with future travel plans.

· Excellent geographical skills and destination/travel knowledge

Requirements:

· 5+ years of experience in a customer-facing travel capacity

· Excellent standard of written and verbal communication skills

· In depth international geographical knowledge

· Previous experience in Travel product management or Travel program management is preferred

· Strong understanding of all major travel suppliers including fine hotels and niche suppliers

· Ability to coordinate and manage complex travel projects

· Exemplary work ethic and the ability to take initiative and work independently

· Strong organizational, multi‐tasking, and prioritizing skills within a fast-paced environment.

Company Description
About RemX- The professional staffing division of EmployBridge, America's Leading Workforce Specialist:

When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

RemX The Workforce Experts

Why Work Here?
We put PEOPLE first!

About RemX- The professional staffing division of EmployBridge, America's Leading Workforce Specialist: When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success. We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

RemX The Workforce Experts's Logo

Address

Alpharetta, GA
USA

Industry

Business

Website

View all jobs at RemX The Workforce Experts