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Medical Call Center Representative

RemX The Workforce Experts Louisville, KY

  • Expired: over a month ago. Applications are no longer accepted.
Job Description
  • Title: Medical Call Center Representative
  • Employment Type: Contract to Hire
  • Salary: $15.00 per hour
  • Shifts Available: Monday-Friday; 10:00am-7pm
  • Location: Remote/Work from Home
  • Industry: Healthcare

Job Responsibilities: The New Patient Care Specialist is responsible for the following:

  • Serves patients over the phone with reordering diabetes testing supplies and related products
  • Responsible for on-going communication with patients and provides excellent customer service
  • Verify and update patient demographics accurately within the system
  • Connect with providers, and internal departments to assure the accuracy and efficiency of a customer's refill of supplies
  • Adapt quickly to frequent changes and improvements
  • All other duties as assigned

Job Requirements:

  • High School Diploma or GED is required
  • MUST be fluent in English/Spanish (read, write, and speak)
  • 2+ years of previous call center experience is highly preferred
  • Experience with DME and/or medical insurance is a plus
  • Knowledge of medical terminology preferred
  • Active listening skills
  • Ability to navigate multiple computer systems
  • Ability to type 35+ WPM
  • Ability to use Microsoft Office applications such as Word, Excel and Outlook
  • Ability to work in a moderately noisy, fast-paced and changing environment

 

Company Description
About RemX- The professional staffing division of EmployBridge, America's Leading Workforce Specialist:

When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success.

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

RemX The Workforce Experts

Why Work Here?
Great benefits!

About RemX- The professional staffing division of EmployBridge, America's Leading Workforce Specialist: When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success. We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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Louisville, KY
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