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Customer Service Representative

RemX The Workforce Experts Tulsa, OK
  • Expired: 18 days ago. Applications are no longer accepted.
  • Title: Customer Service Representative
  • Employment Type: Contract to Hire
  • Salary: $13.00 per hour
  • Shifts Available: Monday-Friday; 8AM-6PM
  • Location: Tulsa, OK
  • Industry: Healthcare

Job Responsibilities: The Customer Service Representative is responsible for the following:

  • Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills.
  • Contact customers to respond to inquiries or to notify them of claim investigation results and any planned adjustments.
  • Refer unresolved customer grievances to designated departments for further investigation.
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken.

Job Requirements:

  • High School Diploma or GED is required
  • Previous call center experience is highly preferred
  • Medical billing experience is highly preferred
  • Active listening skills
  • Ability to navigate multiple computer systems
  • Ability to type 30+ WPM
  • Ability to use Microsoft Office applications such as Word, Excel and Outlook
  • Ability to work in a moderately noisy, fast-paced and changing environment

RemX The Workforce Experts

Why Work Here?

Great benefits, weekly pay, referral program, weekends off, and growth opportunities!

RemX is the professional staffing division of EmployBridge, America's Leading Workforce Specialist. When our Talent is looking for their next opportunity, we know they are not just looking for their next paycheck. Our Recruiters are experts in their specialized fields and understand that making the right match between the candidate and the company, is the key to long term success. We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

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Tulsa, OK
74136 USA

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