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Service Manager

Related Partners 94103 ,CA
  • Expired: September 26, 2019. Applications are no longer accepted.

Role Summary:
The Residential Chief Engineer will be responsible for maintaining the physical assets of the property, monitoring the day-to-day operations of an experienced maintenance staff, evaluating the budgets for and financial performance of the property, and - most importantly - cultivating positive, lasting tenant-landlord relationships. The successful candidate will create an attractive, welcoming, and desirable community that embraces all qualified applicants.

Core Responsibilities:

Staff Supervision

Responsible for the direction and supervision of the maintenance employees.
Recommends hiring, terminating, discipline, suspension, promotion and/or rewards for staffing accordance with Equal Employment Opportunity requirements; Related Management Company's EEO policies and procedures; with federal, state and local Human Rights/Civil Rights Statutes; and with the Americans with
Responsible for the implementation of and adherence to Fair Housing practices per Related Management Company, L.P.'s Fair Housing Policy and as communicated periodically through Fair Housing training with the Fair Housing officer or designee.

Building Operations

Responsible for all maintenance and repairs at the development.Assures that a responsible staff member is available to respond to emergency calls at all times.

Product Presentation
Apartment turnovers must produce units that are to be impeccably clean, mechanically in good working order and properly painted prior to the resident's move-in.

Maintenance of Common Areas
Common areas, such as laundry rooms, hallways, offices, shops, storage areas, refuse areas, and grounds must be clean at all times. Schedules routine janitorial tasks to ensure that the above is consistently maintained.

Purchase Order System
Follows purchase order instructions established by the district/regional office.

External Maintenance Services
Solicits, reviews and recommends third-party contracts when so directed by the District Manager or designee.

Guest Authorization Protocol
Ensures that concierge staff complies with the designated, authorized steps to register guest/key authorizations on the Yardi system

Incident Report Protocol
Ensures that concierge staff complies with the designated, authorized steps to record all incident reports on the Yardi system.

Building Engines Protocol
Ensures that the Building Engines software is utilized for all mechanical Property Management tasks.

Benefits and features:
+ Incentive bonus program
+ Training and development programs
+ Benefits including: Medical, Dental, Life & Disability, Paid Time Off, 401(K), Flexible Spending Accounts
+ Employee Recognition & Wellness Programs.

+ 5-7-years of recent hands-on experience in the property management industry.
+ 3+ years of supervisory experience.
+ Facilities/Operations experience with strong working knowledge of building systems.
+ Proficiently skilled in plumbing, electrical, mechanical, and basic construction
+ Experience managing a Tenant Amenity Space.
+ Working knowledge of Microsoft Word and Excel.
+ Comprehensive knowledge of industry software systems; preferably One-site.
+ Proven career success in multi-family housing, luxury, or market-rate industry segments.
+ Expertise for managing assets with mixed-use space.
+ Ability to effectively communicate with all levels of management; internally and externally.
+ Experience managing multiple projects and people.
Required Certifications:
+ Fire Life Safety Director License
+ Fire Pump Certification
+ EPA Certified
+ CPO Certified

Equal Opportunity Employer
Related Companies is a global real estate and lifestyle company defined by innovation and the most prominent privately-owned real estate firm in the United States. Formed over 40 years ago, Related is a fully-integrated, highly diversified industry leader with experience in virtually every aspect of development, acquisitions, management, finance, marketing and sales. Headquartered in New York City, Related has offices and major developments in Boston, Chicago, Los Angeles, San Francisco, South Florida, Washington, D.C., Abu Dhabi and London, and boasts a team of approximately 4,000 professionals. With over $60 billion in assets owned or under development including the 28-acre Hudson Yards neighborhood on Manhattan's West Side, The Grand and Related Santa Clara in California and The 78 in Chicago. Related was recently named to Fast Company Magazine's list of the 50 Most Innovative Companies in the World. For more information about Related, please visit

External Company Name: Related Partners, Inc.
Street: 680 Mission Street

Related Partners


94103, CA
94103 USA