Customer Service Representative
- Expired: December 08, 2022. Applications are no longer accepted.
JOB OBJECTIVE: Assist with administrative support and
deliver outstanding customer service. Project a professional company image
through in-person and phone interaction.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
In addition to the essential job functions described below,
all associates will perform duties as requested by management.
Deal Directly with customers either by telephone or email
Perform general clerical duties to include but not limited
to: copying, faxing, mailing and filing
Handle and resolve customer complaints
Obtain and evaluate all relevant information to handle
product and service inquiries
Provide pricing and delivery information
Set up new customers
Process orders, forms, applications and request
Organize workflow to meet customer timeframes
Maintain customer databases
Communicate and coordinate with internal departments
Provide feedback on the efficiency of the customer service
Track, purchase & manage stock of office and kitchen
supplies as needed
Prepare correspondence and presentations
Prepares and coordinate mail, faxes, and express packages.
Manage other tasks (ongoing or project) as deemed necessary
Work on special projects as needed
KNOWLEDGE, SKILLS AND ABILITIES:
Excellent verbal and written communication skills
Dependable with a positive attitude
Self-motivated and able to work independently as well as
part of a team
Excellent interpersonal & problem-solving skills
Excellent phone etiquette
Customer-focused & proficient relationship builder
Proficient knowledge of Microsoft Word, Excel, PowerPoint
Ability to explore and learn other software applications
AddressDes Plaines, IL
BusinessView all jobs at Reladyne
Get fresh Administrative Customer Service jobs daily straight to your inbox!
You Already Have an Account
We're sending an email you can use to verify and access your account.
If you know your password, you can go to the sign in page.