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Client Support Specialist

Reimold Printing Corporation Saginaw, MI
  • Expired: 19 days ago. Applications are no longer accepted.

Job Description
The Client Support Specialist is a key member in supporting the day-to-day operations of the business. The main responsibility of the CSS is to assure our clients’ needs are met and exceeded, by providing exceptional customer service and building professional relationships.

Responsibilities:
• Greet and assist every client in a timely manner
• Communicate with clients daily via phone and email regarding print orders
• Process production orders efficiently and accurately
• Coordinate project details and deadlines with Sales Reps and Production Team
• Proofread all work carefully and accurately before sending clients proofs and the final print production
• Organize workflow and schedules to meet client deadlines
• Attend to any client complaints and concerns and facilitate a satisfactory resolution
• Participate as a team player by supporting general operations as needed
• Follow all workplace procedures and guidelines as directed

Qualifications:
• Previous customer service experience required
• General computer software knowledge, must be computer literate (both Mac and Windows) and current on technology
• Bachelors or Associates degree preferred
• Exceptional interpersonal, communication, customer service and problem-solving skills
• Excellent command of the English language in both written and oral forms
• Strong attention to detail and ability to proofread for basic (English) grammatical surface errors
• Ability to identify and meet client needs and requirements
• Ability to perform multiple tasks efficiently
• Experience in customer service related to: marketing, credit unions, and the printing and/or graphic design industries preferred
• Hard-working and self-motivated with a positive attitude
• Ability to move freely throughout the building to gather information, materials and authorizations

Submit resume and cover letter addressed to:

Brittney Coney
Administrator
Reimold Printing Corporation
5171 Blackbeak Drive
Saginaw, MI 48604

**Please customize your cover letter to explain why you are a good fit for this position!**

Reimold Printing Corporation

Why Work Here?

Awesome owners, great clients, and a family-centered culture/atmosphere you won't find anywhere else!

Reimold Printing Corporation is a family-owned, union print shop that has been in business in the Great Lakes Bay Region for nearly 50 years! To put it simply, we love what we do. The passion we have for our work enables us to take our clients' vision for a project and turn it into a reality that exceeds their expectations. We constantly strive to deliver the highest-quality products possible, and there is no greater satisfaction than delivering a finished product that helps a client reach their goals and objectives. We have also worked very hard to build an awesome team, and family-oriented culture you won't find anywhere else! Apply to our current job posting to join our team today!

Address

5171 Blackbeak Dr., Saginaw, MI 48604
Saginaw, MI
USA

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