Customer Service Representative - Full Benefits - Monthly Bonuses
Regis and Smith Bristol, TN
- Expired: November 26, 2020. Applications are no longer accepted.
Job DescriptionOverviewThis job is posted by HIRING HELP on behalf of our client. We perform the initial screening and interviewing for the client.If you pass the initial stages, the client will perform a final interview.Once hired you work directly for and are an employee of our client, NOT Hiring Help.We are seeking to add full-time permanent Call Center Representatives to join our team to provide the best service to people all across the country. We are seeking people who want to be the best and work for the best.Hours: This is a full time role for five days a week.
The two days off will be 2 consecutive days but will not necessarily be Saturday and Sunday. They are hiring for various shifts. This role is 40 hours a week of consistent work.
This is not a temporary or contract position; this is a permanent role.Compensation- Paid Training- $10.00 hr.- Competitive Wages - $10.00 hr- Monthly Bonuses - Up to $700 monthly / performance based- Full Benefits (Medical... Dental, Vision, 401k and more)- Employee wellness and engagement programs- A fun, casual work environment on site or virtualIn addition to the overall convenience, you'll enjoy the many benefits of working from home!- Removing the cost, stress and time constraints of a daily commute- More work life balanceResponsibilities- Inbound Calls Only!- Handle and carefully respond to all customer inquiries by building excellent rapport & confidence, identifying their needs, and taking strategic action in a timely manner- Provide excellent customer service through active listening on every interaction- Troubleshoot and resolve customer issues through the use of desktop applications- Work with confidential customer information and treat it sensitively- Aim to resolve issues on the first call by being proactive and demonstrating advanced product knowledgeQualificationsREQUIRED:- Flexibility to work various shifts- Ability to use Windows operating systems- Ability to type 25 wpm- Over 18 years of age- High School Graduate or GEDWhat We Prefer- 6 -12 month customer service experience PREFERRED- Consistent work history- Proven oral & written communication skills- Prefer Some sales experience- Prefer Some Technical backgroundApply nowCompany DescriptionAbout Regis and SmithWhile we primarily specialize in permanent placements of great people with great companies we also provide our business clients temporary staff to fill in for vacation and sick days as well to supplement their permanent workforce to meet high demand production times.We serve both our business and job seeker clients with honesty and respect to fulfil each parties expectations and needs
Regis and Smith