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Customer Support Specialist

Regional Healthcare Company Oak Brook, IL
  • Expired: 29 days ago. Applications are no longer accepted.

Are you looking for a position with amazing growth opportunities? Our rapidly growing company is searching for a talented Customer Support Specialist. We are searching for an upbeat, responsible and self-motivated individual interested in growing with us. This is a full-time (40 hours a week) position in a professional office environment in the Downers Grove/Oak Brook area. The ideal candidate desires to help our clients, can complete multiple tasks in an efficient manner, takes ownership of their role and wants opportunities to grow.

Benefits:

  • Medical
  • 401K
  • PTO
  • Paid holidays

Responsibilities:

  • Answering calls from prospective clients
  • Making outbound calls to individuals reaching out to us for information about our products and services (no cold calling)
  • Responding in a professional manner to texts, emails, and live chats from individuals responding to our outward marketing
  • Communicating professionally with a variety of personalities
  • Scheduling consultation appointments with prospective clients
  • Achieve client satisfaction by addressing client questions, concerns and needs and finding a solution.
  • Providing administrative support as required to support organizational needs
  • Working independently as well as in a team oriented environment

Your background:

  • Excellent verbal and written communication skills
  • Detail oriented with a strong need for accuracy
  • Experience in a professional office environment in a support or customer service role
  • Intermediate to high proficiency with MS Office Suite, especially Excel, and Microsoft Windows based software
  • Ability to juggle multiple tasks and see them through to completion
  • Excellent problem solving, organizational, and time management skills
  • Work well as a part of a professional office team
  • Applicants must be professional, upbeat and friendly
  • Must be willing and able to work one evening per week and one weekend day every other week.

Regional Healthcare Company

Address

Oak Brook, IL
USA