Are you looking for a position with amazing growth opportunities? Our rapidly growing company is searching for a talented Customer Support Specialist. We are searching for an upbeat, responsible and self-motivated individual interested in growing with us. This is a full-time (40 hours a week) position in a professional office environment in the Downers Grove/Oak Brook area. The ideal candidate desires to help our clients, can complete multiple tasks in an efficient manner, takes ownership of their role and wants opportunities to grow.
- Paid holidays
- Answering calls from prospective clients
- Making outbound calls to individuals reaching out to us for information about our products and services (no cold calling)
- Responding in a professional manner to texts, emails, and live chats from individuals responding to our outward marketing
- Communicating professionally with a variety of personalities
- Scheduling consultation appointments with prospective clients
- Achieve client satisfaction by addressing client questions, concerns and needs and finding a solution.
- Providing administrative support as required to support organizational needs
- Working independently as well as in a team oriented environment
- Excellent verbal and written communication skills
- Detail oriented with a strong need for accuracy
- Experience in a professional office environment in a support or customer service role
- Intermediate to high proficiency with MS Office Suite, especially Excel, and Microsoft Windows based software
- Ability to juggle multiple tasks and see them through to completion
- Excellent problem solving, organizational, and time management skills
- Work well as a part of a professional office team
- Applicants must be professional, upbeat and friendly
- Must be willing and able to work one evening per week and one weekend day every other week.