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Communications Specialist

Regional Finance Greer, SC

  • Posted: over a month ago
  • Full-Time
Job Description
Job Purpose


The Communications Specialist works in the Corporate Communications Department. The department is responsible for updating and maintaining the Branch Operations Manual, which includes branch policies and procedures. In addition, the department is responsible for Corporate Communications that encompass notifications to both branch employees and headquarters employees. The department maintains the official record of written policies and procedures and corporate communications. This position will also assist in supporting communication needs for company events, as well as creation of content on the company intranet site.


Duties and Responsibilities


  • Review and assign incoming policy and corporate communications change requests.
  • Draft policy and communication changes for online publications.
  • Implement changes to the Branch Operations Manual and Headquarters Department Policies.
  • Assist with communication needs for special events and meetings.
  • Assist with logistical needs for special events and meetings.
  • Manage the flow and responses to email correspondence regarding policy and communication change requests, approvals, and feedback.
  • Publish all updates as per established publication dates.
  • Work with each department Subject Matter Expert (SME) as needed to update the branch operations manual and corporate communications.
  • Follow best practices related to content management.
  • Support the senior manager with defining standards for written policy and procedures consistent with the concept of risk, safety, soundness, and regulatory adherence.
  • Support the senior manager in establishing and maintaining procedures for drafting, revising, and approval of policies and procedures and corporate communications.
  • Support the senior manager with periodic reviews, revisions, and certifications of policies and procedures by SMEs.
  • Other duties as assigned.

Minimum Qualifications


  • Bachelor’s Degree
  • Minimum of 2 years’ experience in content development/management and technical writing.
  • Experience with Microsoft Office, including PowerPoint
  • Must pass pre-employment screening.

Preferred Qualifications


  • Bachelor’s degree in Communications, Business, or English.
  • Experience working with online content for a distributed audience.
  • SharePoint 365 content creation and publication experience

Critical Competencies 


  • Ability to work in fast paced environment.
  • Exceptional writing ability.
  • Interpersonal skills.
  • Self-starter with leadership qualities.
  • Passionate about excellence.
  • Above average communications skills.
  • Detail oriented.
  • Deadline driven.
  • Proven ability to multi-task and organize effectively.
  • High degree of integrity.

Working Conditions


This position primarily works in an office environment, telework is available.

Regional Finance


Greer, SC
29651 USA



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